[RELEASE] Lock User Management (LUM)

Interesting - that’s something I didn’t expect. I do have a repeater in the middle (A go control siren) at about 20 feet.

Would the fact that the Schlage notice and the Zwave error are occurring almost instantaneously (based on logs) change this diagnosis?

In the interim I will see if I can identify issues with the mesh.


The opposite, it reinforces it as the Schlage message is a result of the zwave issues. It’s just a log message saying the lock isn’t responding. Someone reported an issue with the siren and the repeater functionality earlier this week somewhere on the forum.

If things are running and suddenly stop, a good rule of thumb is to check the mesh. Reboot the hub, z wave repair, check batteries, repeaters etc. it accounts for 99.9% of issues we see.

Thanks for your help. That fixed it.

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I just installed a Kwikset Z-wave door lock. With the standard DTH I can lock/unlock from the app with no problems. When I changed it to Rboys DTH I can’t lock/unlock. Changed back to standard DTH and works there. Just won’t work with your DTH.

I ran the mesh repair and I repeatedly get a message that says that the device failed to update the route. I would normally be concerned about that, but since we’re talking a battery powered device, my research shows that they are “sleepy” which can legitimately cause this response even though everything is fine.

Is there any way for me to determine the current mesh routing in my network and the lock’s neighbors? I can test the batteries, but the device shows 97% battery life.

EDIT: Looks like republishing it solved it for you.

You can always use the stock DTH, works just fine with the app.

Probably and an issue with the ST server or a copy/paste issue. Start over and try after a while.

Locks are FLiRS devices, not sleepy. They wake up every few hundred milliseconds to listen for messages. If you’re seeing a route failure, I would recommend rebooting the hub, excluding the lock, pairing it again and then doing a Z-Wave repair.

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I will do that. Any recommendation for a method to re-pair the lock without taking it off my door to get it within 3 feet of my hub?

Tricky question because it depends on the lock, some can pair through repeaters other needs a direct connection with the hub. I would recommend the following steps:

  1. Try to pair as is from where it is currently
  2. Try to pair after removing your siren device (still need to confirm if that’s causing an issue with the repeating)
  3. Try to add a Monoprice Z-Wave Plus plug or another Z-Wave plus plug near the lock, repair the z-wave mesh and then try to pair it.
  4. Remove the lock and bring it close to the hub or bring the hub close using a portable ethernet to wifi client bridge

Does the Kwikset 912 report the code that was entered? Or just the lock/unlock status.

It reporting just fine here. @lflorack has extensive experience with the 912

Looking at the codeEntered capability. I never get a value here. Is that the wrong one?

No such capability in ST. I think you’re trying to capture the code used when locking/unlocking from the DTH to use in a custom app. That’s a DTH feature, this SmartApp is a consumer of that information.

We’ve published more details on how to capture the usedCode reported by the DTH to ST for use with custom apps here:

Shoot, I’m in the wrong thread again. Moving to the DTH thread.

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The 912, in combination with the @RBoy app and DTH, reports the user’s name on the 912’s 'Recently" tab, . For instance, "Unlocked by “George”. It doesn’t report the actual passcode used.

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How can I get that info in my own smartapp. The name itself is fine, if not the passcode. I just can’t seem to find the right capability or whatever it is called.


When a lock is unlocked the “Recently” tab under my locks shows “Unlocked by Code 2” for example. Would it please be possible to change this so it reflect what has been entered under the Users Config under the App please?
So for example I have set Slot 2 to be Car Keys, the Notification I receive is correct (Lock Back Door was unlocked by Car Keys via rfid) however the details under the Recently tab under the lock itself states Unlocked by “Code 2”, would be great if this also reflected the actual details that are set in the app. Not sur eif this is possible though of course.


Oh one more small thing, could you please change the “rfid” text to come back in capitals please “RFID” in the notifications. I have done so myself but thought it may be nice to have it baked in. TY :slight_smile:

If you’re using this app to program your codes it will show the name under the recently tab.

Seeing that you’re using RFID tags I assume you’re not using this app to program your cards but rather the RFID cards are programmed directly the lock and you’re using the following app:

We can continue the conversation in this topic to avoid confusion:

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Thanks for the reply.

That is my point though, it does not show the name, it just shows ‘Code 2’ for example yet the notifications do show the correct name as the notification comes from the app of course.

Correct though, the RFID’s are set via the lock, I use this App as I name the slots accordingly, so I unlock the door with a certain RFID tag (‘Car Keys’), see the slot/code it takes in the app and rename the slot accordingly. It works as it should and the Notification states the name I have set however under the ‘Recents’ tab under the Lock it just states ‘Code 2’ as opposed to ‘Car Keys’ Also, I am using this App as opposed to the other as I have a KeyPad but I will be starting from scratch once all is working correctly so may revert to the other App for just the locks which are Conexis L1. Still think I may have the same issue though.

I am not 100% sure but have a sneaky feeling that it may have displayed correctly under Recents in the past, perhaps the last update a few days back changed something. I will try to remove the app and add it back again.

Mark as @maddie mentioned, if you’re using this SmartApp, the Door Lock Code User Management to program your locks, the user name will show up in the Recently and Notifications tabs (it syncs up the names with the DTH while programming the locks).

However, you are not using this SmartApp rather you’re using a different smartapp which works differently. That SmartApp cannot put messages in the recently tab since Recently messages are only controlled by the DTH and since you’re programmming your codes outside of ST the DTH doesn’t know the names and hence they do not show up in the Recently tab when used. Instead the smartapp posts them to the notifications tab.

These are two different smartapps that work differently so it would be better to continue the discussion on the appropriate SmartApp topic here.

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