Hi there. I’ve responded to your email, it looks like you were using an incompatible device handler with your lock. If you have any questions feel free to email us.
@uber2k the activity logs can seem in the SmartThings app notifications/messages page.
If you’re using Rental Lock Automater (RLA) it has dedicated page to review the user activity. You can more details on this page.
A quick note folks who’re switching from other lock management apps. Please check that you uninstall all third party custom device handlers from the IDE/lock before installing LUM or RLA.
LUM and RLA work with the stock SmartThings lock device handlers “Z-Wave Lock”, “ZigBee Lock” and our “Enhanced Universal Z-Wave Lock” device handler.
NOTE that “Z-Wave Lock with Codes” is not a compatible device handler.
If ever in doubt, just delete all custom device handlers, exclude and re-pair your lock and SmartThings will automatically pick the correct device handler for your lock.