Yes they’re still there. And can’t be removed, edited or added
Another note… on my dashboard itself, below smart locks, there’s a little red dot with “1 unknown”
Yes they’re still there. And can’t be removed, edited or added
Another note… on my dashboard itself, below smart locks, there’s a little red dot with “1 unknown”
Did it show unknown from the main dashboard page with just Z-Wave Lock? Try it real quick
Yup. Shows unknown with all the device types selected
That’s a problem in of itself.
Ok here is my recommendation.
Delete your Lock from SmartThings - You just have the one?
Validate that the lock disappears from Dashboard
Uninstall Lock Manager
Reset your lock and pair / add it to SmartThings again and don’t change anything yet.
Alright, done all that
What device type did the Lock get assigned?
z-wave lock reporting
In IDE what shard (Url) are you logged into right now?
na04-east1, na02…, graph.api, etc…
graph-na04-useast2.
Ok do me a quick favor. Logoff.
Then login again from https://account.smartthings.com. I just want to make sure you get redirected to na04-useast2
yes I do…
Ok just wanna make sure.
So does the lock show up in the Dashboard again? Does it show unknown?
Just realizing I uninstalled smartlock instead of lock manager so nothing on the dashboard, let me fix this now.
When I try to delete the app through the IDE I get
Error
500: Internal Server Error
URI
/ide/app/delete/5b6314c4-794e-4148-8812-c411cb598d7a
Reference Id
584bf77f-6278-4afb-8a4e-b372d4bf8bcd
Date
Tue Jan 09 23:36:56 UTC 2018
Leave lock Manager there for now.
Left it, installed smartlock. On the dash board now says “1 unlocked” instead of “1 unknown”
I didn’t want you to delete the Lock Manager Code. That doesn’t need to be removed. I wanted you to uninstall Lock Manager
OK Perfect, that I did
Ok good.
Open Smart Locks are the codes gone?
Don’t try and add anything
One step at a time.
yes they’re gone. Under lock codes it say “Create your first lock code and share it with your family members and friends”