[RELEASE] Lock Manager

To remove the SmartThings Smart Locks app you should also be able to go into the Smart Locks app from the Automation>SmartApps screen in the ST app, scroll down and select the red “Remove” button.


I wanted to ask about this, since it seems very likely this is going to come up - what happens if Lock Manager users also install this app and try to use it along-side Lock Manager? I installed the SmartThings Smart Lock app to get a look at it and noticed that when I went to the lock info screen it showed only one user/code (though I have six users). I didn’t play any more w/it and removed it in case it might mess up my current setup.

Should there be any cautions/warnings in the the first post in this thread, and in the Lock Manager installation docs, about trying to use both of these apps at the same time? Seems like “worlds could collide.” :slight_smile:

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@WB70 Thank you very much for the detailed description on how to install the new SmartApp. I realized there was a hidden binding to the Lock Manager for one of my locks (for some reason my lock had 2 connections to the Lock Manager), once I removed the lock from all the Lock Manager apps, I was able to remove the child SmartApps then the parent SmartApps.

The new Smart Locks and Lock Manager use different DTHs. The new DTHs required by Smart Locks are not compatible with Lock Manager. And the DTHs required by Lock Manager are not compatible with Smart Locks.

:joy: That would have been too easy.

I have helped a few users in the last couple of weeks have to manually uninstall some custom SmartApps because they were unable to do so from within the app, so I assumed that the new Smart Lock app got stuck from being able to be deleted, because pressing Remove is too easy.

I took the scenic route.

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Oh snap!! Is it any good? That’s confusing that they named it the same thing. Sorry guys. Should we pack it up? Is the reign of ethayer’s Lock Manger over?

I’ve been planning on ramping up production on my app this holiday since I’ll have a bit more extra time, may still do that. The web application is still in development too.

They told me like… 3 years ago that they were going to do this soon so I guess this is right on schedule LOL.

I’m going to check it out now.

EDIT: Yes, don’t use both SmartThings ‘Smart Locks’ and ‘Lock Manager’ at the same time. Looks like they named it differently. Sweet! They will conflict like mad, so don’t do it. Pick one. =)

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Eh, I can’t get the integrated SmartLocks stuff to work right now. Maybe later.

I’ll just assume it’s not a viable 1:1 solution at this time and that Lock Manager development is going to keep on trucking.

Though yes, the DTH will not be compatible and you must choose between solutions.

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Custom apps are always far better then any thing smartthings puts out.


I haven’t tried the “official” SmartLocks yet, but I’m guessing that your program is leaps and bounds ahead of theirs, feature wise. Of course, they also announced more local control which might include this as well. Since yours isn’t official, it’ll never have local functionality.

I might try out the new lock feature, but I have a feeling that I’ll be coming right back to your program. If it took them 3+ years to come up with this (something that every lock says that it can do, but just couldn’t with Smartthings), who knows how long it will take them to get it to the level that you’re at.

Looking forward to the upcoming features! I hope things are going well with the little one!.

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I do not plan to change, please continue to develop your solution! The ONLY thing that I like about the ST solution is the dashboard. Maybe that it something you would have covered with a web interface?

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II guess the big advantage they are going to have over you is the local processing. I doubt I will switch as I am happy with your solution and a web interface would be a good equalizer, but I can imagine it will put a damper on new customers. I must admit if this had been available when I first came to ST I may not have looked for a third party solution.

@ethayer: I have been using your fantastic Lock Manager since you first released it. I have been through all the upgrades and watched your application handle all kinds of real-time issues. I, for one, will NOT be switching, especially since your version has everything I desire to control my Kwikset Smartcode 916. Thanks for all the hard work!

For those considering switching, remember that @ethayer’s Lock Manager has a large number of installed users and various lock devices, millions of hours of testing, and a support staff that is #1.


Did you ever find a solution to this problem? I’m seeing the same thing on both of my Hubs - whomever installed the apps can add users, but others can’t. Editing users who have been added works just fine.

Thank you thank you!!! That was my problem too. I was so bummed I couldn’t make the app work, but now you made my day.

Go ahead and publish all the child apps. This will make them available to all accounts linked to that smartthings instance.

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I actually tried out the ST lock manager, but I lasted only 2 days before I went back to Lock Manager. Keep up the good work!

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I have been using Lock Manager since I got my Kwikset 916 in March 2017 and it’s been great! I got a notification over this past weekend that battery was at 1%, though I never noticed it going below 80% until it was suddenly at 1%. In any case, on Tuesday evening, we replaced the batteries. Lock is still reporting 1% in the IDE and the app. I updated and republished the Device Handler and app and am still having this behavior. Scanning the thread I don’t see anyone else with this issue, so suggestions?

In this thread I mentioned I had the same issue and another user said he had to make a change to the DTH. I followed his instructions and now my battery shows a value again. Read through it and if you feel comfortable making code changes it will probably fix your issue as well.

I’ve been using lock manager for a couple months and so far it’s been great, until this week. When I try to add new users their codes do not work. After reading the thread above I’ve also tried editing an existing user to change the code but that doesn’t work either. Codes from all established users still work so it is just new users/changing the code of an old user. Any advice? I use it for Airbnb so I need to add a new user/code daily and for now have gone back to giving guests a key. If it matters I’m using lock manager with Kwikset 916.

It’s been mentioned a few times in this thread and seems to be a pretty common issue with people using this Smartapp. Make sure you are going into the Automation>Smartapp section of the ST app to use the Lock Manager and not the Marketplace>Smartapp section of the app. This may not be your issue but thought I would mention it.