Here is a debug log of the problem. I reset the user at 4:13. That’s the only thing I did. As you can see, there’s lots of activity for the next 8 minutes or so. Then, at 4:20.32, it logs a msg that Mary Pat (the user who I reset) no longer has access.
Any ideas?
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:21:04 PM: debug No codes to set
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:21:04 PM: debug running load codes
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:59 PM: debug run code logic
458b104d-fb5a-46ee-b763-00ca33e00106 4:20:44 PM: debug Not parsing XML message:
<s:Envelope xmlns:s=“ht tp://schemas.xmlsoap.org/soap/envelope/” s:encodingStyle=“ht tp://schemas.xmlsoap.org/soap/encoding/”>
<s:Body>
<u:GetVolumeResponse xmlns:u=“urn:schemas-upnp-org:service:RenderingControl:1”>
<CurrentVolume>
54
</CurrentVolume>
</u:GetVolumeResponse>
</s:Body>
</s:Envelope>
458b104d-fb5a-46ee-b763-00ca33e00106 4:20:44 PM: trace Extracting current volume
458b104d-fb5a-46ee-b763-00ca33e00106 4:20:44 PM: trace sonosAction(GetVolume, RenderingControl, /MediaRenderer/RenderingControl/Control, [InstanceID:0, Channel:Master])
458b104d-fb5a-46ee-b763-00ca33e00106 4:20:44 PM: trace getVolume()
458b104d-fb5a-46ee-b763-00ca33e00106 4:20:44 PM: trace doPoll
bde3378b-7953-4fec-935a-7fc7943942aa 4:20:33 PM: debug “zw device: 02, command: 9881, payload: 00 63 03 0A 00 " parsed to [[‘name’:‘codeReport’, ‘value’:10, ‘data’:[‘code’:’’], ‘descriptionText’:Front Door Lock code 10 is not set, ‘displayed’:true, ‘isStateChange’:false, ‘linkText’:‘Front Door Lock’]]
bde3378b-7953-4fec-935a-7fc7943942aa 4:20:33 PM: debug code report parsed to [[‘name’:‘codeReport’, ‘value’:10, ‘data’:[‘code’:’’], ‘descriptionText’:Front Door Lock code 10 is not set, ‘displayed’:true, ‘isStateChange’:false, ‘linkText’:‘Front Door Lock’]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:32 PM: debug Mary Pat no longer has access to Front Door Lock
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:32 PM: debug Received: s:10 c:null
bde3378b-7953-4fec-935a-7fc7943942aa 4:20:31 PM: debug “zw device: 02, command: 9881, payload: 00 63 03 0A 00 " parsed to [[‘name’:‘codeReport’, ‘value’:10, ‘data’:[‘code’:’’], ‘descriptionText’:Front Door Lock code 10 was deleted, ‘displayed’:true, ‘isStateChange’:true, ‘linkText’:‘Front Door Lock’]]
bde3378b-7953-4fec-935a-7fc7943942aa 4:20:31 PM: debug code report parsed to [[‘name’:‘codeReport’, ‘value’:10, ‘data’:[‘code’:’’], ‘descriptionText’:Front Door Lock code 10 was deleted, ‘displayed’:true, ‘isStateChange’:true, ‘linkText’:‘Front Door Lock’]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:29 PM: debug update: [[“code10”,””]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:29 PM: debug 1410:null s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:29 PM: debug running load codes
bde3378b-7953-4fec-935a-7fc7943942aa 4:20:29 PM: debug deleting code 10
bde3378b-7953-4fec-935a-7fc7943942aa 4:20:29 PM: debug code10 was 1410, set to deleted
bde3378b-7953-4fec-935a-7fc7943942aa 4:20:29 PM: debug updateCodes called with: '[[“code10”,""]]'
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:24 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:24 PM: debug Received: [code22:, code21:, code24:, code23:, fw:113.22, code20:, ver:7.1, lastbatt:1507294061813, code29:, blankcodes:true, code25:, code26:, code27:, MSR:003B-6341-5044, enc:1, lastPoll:1507329633278, code28:, code13:, code12:, code11:, assoc:1, code10:1410, init:true, code9:, code6:2807, code5:4286, code8:4030, code7:9041, code2:1767, code1:6475, pinLength:null, codes:30, code18:, code4:5194, code30:, code19:, code3:0460, code16:, code17:, code14:, code15:]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:24 PM: debug Lock has 30 code slots.
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:24 PM: debug Lock has 30 code slots.
bde3378b-7953-4fec-935a-7fc7943942aa 4:20:24 PM: debug poll is sending []
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:20:08 PM: debug Lock has 30 code slots.
bda207fc-1b6c-4639-b53f-810d8e364139 4:20:08 PM: debug Parse returned {{ linkText }} has arrived
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:19:55 PM: debug No codes to set
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:19:55 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:19:55 PM: debug running load codes
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:19:50 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:19:20 PM: debug update: [[“code10”,“1410”]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:19:20 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:19:20 PM: debug running load codes
bde3378b-7953-4fec-935a-7fc7943942aa 4:19:20 PM: debug code10 remains unchanged.
bde3378b-7953-4fec-935a-7fc7943942aa 4:19:20 PM: debug updateCodes called with: '[[“code10”,“1410”]]'
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:19:15 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:18:45 PM: debug update: [[“code10”,“1410”]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:18:45 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:18:45 PM: debug running load codes
bde3378b-7953-4fec-935a-7fc7943942aa 4:18:45 PM: debug code10 remains unchanged.
bde3378b-7953-4fec-935a-7fc7943942aa 4:18:45 PM: debug updateCodes called with: '[[“code10”,“1410”]]'
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:18:41 PM: debug Lock has 30 code slots.
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:18:40 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:18:10 PM: debug update: [[“code10”,“1410”]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:18:10 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:18:10 PM: debug running load codes
bde3378b-7953-4fec-935a-7fc7943942aa 4:18:10 PM: debug code10 remains unchanged.
bde3378b-7953-4fec-935a-7fc7943942aa 4:18:10 PM: debug updateCodes called with: '[[“code10”,“1410”]]'
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:18:04 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:17:34 PM: debug update: [[“code10”,“1410”]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:17:34 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:17:34 PM: debug running load codes
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:17:28 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:16:58 PM: debug update: [[“code10”,“1410”]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:16:58 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:16:58 PM: debug running load codes
bde3378b-7953-4fec-935a-7fc7943942aa 4:16:58 PM: debug code10 remains unchanged.
bde3378b-7953-4fec-935a-7fc7943942aa 4:16:58 PM: debug updateCodes called with: '[[“code10”,“1410”]]'
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:16:53 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:16:23 PM: debug update: [[“code10”,“1410”]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:16:23 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:16:23 PM: debug running load codes
bde3378b-7953-4fec-935a-7fc7943942aa 4:16:23 PM: debug code10 remains unchanged.
bde3378b-7953-4fec-935a-7fc7943942aa 4:16:23 PM: debug updateCodes called with: '[[“code10”,“1410”]]'
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:16:18 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:15:48 PM: debug update: [[“code10”,“1410”]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:15:48 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:15:48 PM: debug running load codes
bde3378b-7953-4fec-935a-7fc7943942aa 4:15:48 PM: debug code10 remains unchanged.
bde3378b-7953-4fec-935a-7fc7943942aa 4:15:48 PM: debug updateCodes called with: '[[“code10”,“1410”]]'
458b104d-fb5a-46ee-b763-00ca33e00106 4:15:44 PM: debug Not parsing XML message:
<s:Envelope xmlns:s=“ht tp://schemas.xmlsoap.org/soap/envelope/” s:encodingStyle=“ht tp://schemas.xmlsoap.org/soap/encoding/”>
<s:Body>
<u:GetVolumeResponse xmlns:u=“urn:schemas-upnp-org:service:RenderingControl:1”>
<CurrentVolume>
54
</CurrentVolume>
</u:GetVolumeResponse>
</s:Body>
</s:Envelope>
458b104d-fb5a-46ee-b763-00ca33e00106 4:15:44 PM: trace Extracting current volume
458b104d-fb5a-46ee-b763-00ca33e00106 4:15:44 PM: trace sonosAction(GetVolume, RenderingControl, /MediaRenderer/RenderingControl/Control, [InstanceID:0, Channel:Master])
458b104d-fb5a-46ee-b763-00ca33e00106 4:15:44 PM: trace getVolume()
458b104d-fb5a-46ee-b763-00ca33e00106 4:15:44 PM: trace doPoll
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:15:43 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:15:13 PM: debug update: [[“code10”,“1410”]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:15:13 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:15:13 PM: debug running load codes
bde3378b-7953-4fec-935a-7fc7943942aa 4:15:13 PM: debug code10 remains unchanged.
bde3378b-7953-4fec-935a-7fc7943942aa 4:15:13 PM: debug updateCodes called with: '[[“code10”,“1410”]]'
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:15:07 PM: debug run code logic
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:14:37 PM: debug update: [[“code10”,“1410”]]
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:14:37 PM: debug null:1410 s:10
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:14:37 PM: debug running load codes
0f0c56f7-9735-45a4-aa3d-3115d4a9928f 4:14:32 PM: debug run code logic
4:14:17 PM: info Waiting on events…
4:14:17 PM: info For past logs for individual things go to the My Devices section, find the device and click on the Events link on the device information page.
4:14:17 PM: info This console provides live logging of your SmartThings.