I had that failure on a number of them and removed them to avoid mesh issues. Things noticeably improved. The ones not giving that error are probably (maybe?) working.
##Post Update:
The OP has been updated to reflect that the custom DTH is now optional. SmartThings will now (and has for months) natively pair with the Iris Smart Plug.
Anyone got native pairing to work on this 3210-L? Iâve tried two plugs and neither seems to pair properly⊠Shows up but forever states âplease waitâ after installing. Only way I can get it to work is by installing the DTH from first post.
I just set up 4 last night and it is buried in the thread somewhere. You can change the device type in the IDE to SmartPower Outlet. Another thing, I had to cycle on and off the plug in the ST app to âresyncâ it after doing the zwave inclusion.
I had the same problem (âPlease waitâ) with native pairing attempt just now, but noticed the device type in IDE was strange (âSamsung TVâ or some such nonsense). After changing that to Zigbee Switch, it now seems to work fine.
Bought 3 of these plugs, all will pair immediately as Z-Wave Device. However, canât turn them on or off via the app.
Did you also pair them as a Zigbee device? The switch part is Zigbee, the Z-wave part acts only as a repeater.
Thatâs the problem Iâm having. I canât ever get them to pair as Zigbee, only z-wave.
So, plugging them while holding the On button doesnât put it in pairing mode? Usually, you have to let go of that button as soon as itâs plugged in. That will put it in pairing mode and SmartThings should be able to connect with it. You should also do this within a few feet from the hub.
Thatâs how Iâm doing it; holding the button while plugging in and then releasing the button as soon as the light comes on. Itâs within about 4 feet of my hub. Always shows up in app as Z-Wave Device. I have the DTH added and published. Iâve removed and reset many, many times.
OK, just so that weâre clear, you should see two devices added to your SmartThings list, one is a Z-wave repeater that has âOnâ and âOffâ buttons but they donât do anything that I can tell, then there should be another device that actually turns the switch on and off. Did you look under the âAdd a Thingâ to see if there is another device to be configured?
I only see one device listed when I pair. It shows up as âZ-Wave Deviceâ. There is no second device type.
Are you using the custom DTH? Try removing the custom DTH from your IDE if thatâs what youâre using and see if the stock DTH will get added. Although there should be nothing wrong is using the custom DTH, that is what Iâm using. Itâs strange that the Z-Wave part is added so easily, for most, adding the Z-Wave repeater part was difficult because you have to repeatedly press that button like 8 times as you plug it in.
Iâm new to SmartThings, so when i first paired the smart plug and saw âThingâ that didnât work but said âplease waitâ i thought the native support didnât work so I logged into the IDE and created the DTH and published it but it still didnât work, because I wasnât logged into my hub via the IDE correctly. I figured out how to get into the IDE correctly (graph.api.smartthings.com/login/auth then once logged in click locations and choose my location and login again) to get on the correct Server maybe? I was then able to figure out what GeorgeH said and find the âThingâ in my device list that was my iris smart plug that wasnât working, when i clicked that name and chose edit, i could change the device type to âSmartPower Outletâ so it would be available offline as the initial post said. And as GeorgeH said it worked fine after that. I ended up changing the device type to âZigBee Switch Powerâ because I wasnât getting the power reading with the other setting.
From what I can tell native pairing does not work. Sure it might if you go and change the device type (didnât work for me) but if that is required I wouldnât call it native pairing. The original post in this thread should be updated to reflect that native pairing is not working and youâll need to install the device handler.
I have 37 of these currently connected to SmartThings using a modified version of this DTH. The process I use to connect these works virtually every time.
-
Plug in the SmartPlug while holding down the button. (Do this for new in box plugs too)
-
Once the blue light comes on, releases the button. The plug should be blinking 3 times.
-
Rapidly press the button 8 times. The light should alternate between a slow 3 blink sequence and a rapid 2 blink sequence.
-
Begin the pairing process in SmartThings.
-
Within 30-60 seconds two devices should appear in the discovered devices list; âIris Smart Plugâ and âZ-Wave Deviceâ
If the repeater shows as OFF it likely is not functioning properly. Remove and re-pair those devices.
I have 6 more of these coming online for Christmas in the next week and will continue using this process.
I just updated my second locationâs hub from v1 to v2 last night so I had the pleasure of redoing the whole system do to the lack of promised migration tool. Anyway, I have a couple of these that I use. I did not use a custom setup, I just held the button down and plugged it in. Paired it with the hub. It shows up as a Thing. I then logged in to IDE and changed the type of device to smartplug and everything works fine.
Just picked up 2 of these from Loweâs this morning for $16.46 a piece (Currently on sale for $23.30 but used a $15 off $50 coupon with $3 cable ties as a filler âŠutilized pairing instructions from @SteveWhite aboveâŠworked perfectly for both zigbee & z-wave. Since I didnât add a custom DTH, I only had to login to IDE & change to Smart Power Outlet Device to complete the process.
Seems to have a pretty good range. Debating over grabbing a few more.
I do have one question, what is the difference between Smart Power Outlet & Smart Power Outlet v1? Looks like v1 removes the power reporting according to the IDE???
Yes. Iâve tried with and without the DTH. I have a very early v1 Hub, could that be the problem? I went ahead and ordered a v2 Hub. I donât have any other zigbee devices to compare and see if they work either, so wondering if itâs a problem with the Hub.
Yes, I guess that could be a possibility, I have a v2 hub. It is unlikely that all 3 of your devices would be defective.
Iâm sorry but I donât have any other suggestions that you could try except to contact support and see if they can help from their end. Maybe there is a firmware upgrade that your v1 hub somehow missed.
The current $50 for a v2 hub is a great price. Just keep in mind that youâll have to migrate everything over manually. Unfortunately, there are no migration tools.