I lost power for a few days after Hurricane Irma and when it came back, seemed to take care of my issues. However, now they’re back. It seems like the app can’t or won’t make changes to the thermostat. It reads things fine, but I can’t change the temp manually or through routines. For example, when I leave and the Goodbye routine runs, the ST mode is changed to Away and thermostat is set to 85. The latter doesn’t happen though. I can’t change anything from the app itself, just view the current settings. I’ve tried logging in and out of Ecobee Connect multiple times and it shows that it’s connected to ST in the log, but just refuses to make any changes.
Let’s start with versions: what are the version numbers of ALL you SmartApps and Devices? You can find the version at the bottom of each SmartApp and at the top of preferences for the devices
OK, so is your thermostat perhaps in a Hold or a Vacation when you are trying to adjust the temperature?
If so, I may have been over-aggressive in prohibiting changes while in a Hold…for at least certain cases, I guess I should clear the old hold and create a new one…let me look at that.
Meanwhile, if you hit “resume” first, you can then change the setpoints.
It’s definitely not in vacation mode but on the Ecobee itself it’s in a hold. I don’t use the built-in Ecobee programs. In ST in the app it has Hold: Temp and in the settings for hold type and hourly hold it’s the default: Ecobee Connect settings which is hold until I change. I don’t see a setting for the hourly hold. Here’s a screenshot of the thermostat settings in ST:
Get the latest version of Ecobee (Connect) that I just posted - that should solve the problem. Installing the thermostat device is optional - just fixed the error message…
Thank you! For quite awhile now I have had to use the Ecobee app to make slight temperature changes because the slider in ST stopped working for me. I just blamed it on my setup.
I am also having the problem with Google home being unable to set temperature - I have also enabled smart auto temp as requested. The version I see in GitHub is 1.2.7 - where can I find the 1.2.8 version?
Second question - is it possible to remove / change the “ecothem” text prior to the name of the thermostat?
You can change the name of the devices to anything you would like in SmartThings using the gear icon.
If you can give me a little more detail about the problem you are having, and the version of both Ecobee (Connect) and the Ecobee Thermostat devices, I will take a look.
Please check that the version of the SmatApps and devices are the same as reports when you run the smartapp or click the gear for device settings.
And what specifically is the voice command you are giving to Google? How recently did this problem show up?
(I have to apologize, I don’t use Google - I’m an Alexa user. So anything you can get me from log files - ideally the device logs while you have set the Loggin level to 5 - will help).
I have the 1.2.7 Connect and 1.2.2 DH. I just noticed that my ecobee sensors seem to be stuck at 80+ degrees when reporting to ST, the ecobee app reports much lower temps.
@storageanarchy I’ve been running your DTH and apps for 8 months or so and just started having a problem with mode changes. I’m using the mode handler and have a home-day mode in ST that is paired with a home-day mode in Ecobee. In Ecobee Connect I have those mapped out as well.
This morning my mode changed to home-day from morning and the sleep mode is stuck on in my thermostat. I tried changing the mode to home-day again but I can’t get out of sleep mode.
Same suggestion - re-login to Ecobee account from Ecobee (Connect) - even if it says you are already connected. I noticed some glitch yesterday that messed up the states being sent by Ecobee. Logging in again fixed it for me.