[RELEASE] Enhanced ZooZ 4 in 1 Sensor (ZSE40 v1/v2/v3) Device Handler with Temperature, Humidity, Motion and Luminescence Sensor with Lux Reporting

  1. Press the Z-Wave button in the pin hole at the bottom of the device, it should flash (this is a forced update)
  2. If it still doesn’t update you should exclude the device, follow the reset instructions, reboot the hub and then pair it again within about 5ft of the hub

Is there a way to manually clear the tamper alert? Just set up a new unit and it shows tamper alert active. Don’t feel like climbing up to the sensor and opening and closing the casing :slight_smile:

To preserve integrity only the device (or an app) can set and reset the tamper flag.
If you’re an expert with CoRE or Webcore you can select the device and send a custom event to clear the tamper state.

Must not be enough of a webcore expert. The only command I see available is configure
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Hi, I would like to use this sensor to control my shades. However, it is a cloudy day and not very bright out, but its reporting light as 100% (or 5000 lux)… it seems to be maxed out even though it’s not bright.

Is there a way to change the upper limit to what this sensor detects? Thanks

This sensor is very sensitive to light and saturates quickly beyond a few hundred lux and will report a 100%, it’s a hardware limitation.

What you can do is use the Weather station with your zipcode as a quick estimate to find out when it’s really bright out, it’s not perfect but a quick way to assess the weather outside. Otherwise you’ll have to look at sensors which can handle a bigger range of lux inputs.

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Thanks.

Any recommendations on other lux sensors that would work that will not saturate at such low light levels?

What can I use this sensor for? I had intended to use it to control my blinds.

Not too sure but here’s a neat way I make it work for my automation, I’ve put the sensor inside the room facing away/above from the window, so only a fraction of light reaches the sensor and it’s much more responsive to changes in exterior light levels.

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will give it a try!

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I have mine in a northern room/window pointing 180° away from the window. I’m only using mine for low lux level determination (i.e., when to turn on/off lights during gloomy days and early mornings along with time restrictions for both) and it works fine for that.

You may remember that the v1 sensor I have has a fault where it reports 80 lux (max limit) when it gets completely dark in the room. It’s very predictable. So, as you suggested a couple of posts ago regarding using the Weather Tile as a double-check, I use the Weather Tile to program around my faulty sensor issue. Only when both the ZooZ sensor and the Weather Tile say it’s bright out, I then believe that it’s actually bright. In the middle of it’s range, it does a great job and is very sensitive.

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I have been using the Enhanced ZooZ 4 in 1 Sensor device handler for a while now. I just added 4 new sensors about a month ago, and I seem to be having a lot of issues with them. While my other sensors have been fine, I have noticed that these new ones don’t seem to report things very well. Most of the time, it says that it hasn’t reported anything for the last 7 days. I will press the button on the bottom of the sensor and manually update and usually that seems to work for a short while, but i keep having to do this. Is there some way for me to troubleshoot what is going on? Excluding and including these sensors all the time isn’t something i am prepared to do so any advice as to how I can get to the bottom of this would be super helpful. The default device handler just doesn’t cut it for options so its important to me to figure out what’s up. Thanks for any guidance on this. I know this is somewhat vague but this is the first time troubleshooting my home automation equipment. Thanks again.

I attempted to watch the live logs in the IDE. I was seeing nothing for the sensor. Tried pushing the button on the device to wake it up but that did nothing. I re-seated the batteries that I installed a month ago but no change. I replaced the batteries and that started producing logs. After watching it for a while and changing the config, I can see that it is making it to the device, but regardless of what I am doing, I can not get it to detect any motion nor does it detect that the back cover is off. When I hover over the “motion” text in Current Conditions in the IDE device details, it states that it hasn’t detected motion since May 21st. I am not sure what else to try. Any help would be greatly appreciated.

Here are the logs that I have been looking at for a short period.

d31b37e8-d880-4982-8b61-ba9153bc111a  11:42:23 AM: debug Parse returned [displayed:true, value:38.0, isStateChange:true, name:humidity, unit:%, descriptionText:Family Room Motion humidity is 38.0%, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:42:23 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 38.31, sensorType: 5, sensorValue: [14, 247], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:42:23 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 38.31, sensorType: 5, sensorValue: [14, 247], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:42:23 AM: debug Parse returned [displayed:true, value:73, isStateChange:true, name:illuminance, unit:lux, descriptionText:Family Room Motion light is 73lux, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:42:23 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 98.25, sensorType: 3, sensorValue: [38, 97], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:42:23 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 98.25, sensorType: 3, sensorValue: [38, 97], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:42:23 AM: debug Parse returned [displayed:true, value:77.2, isStateChange:true, name:temperature, unit:F, descriptionText:Family Room Motion temperature is 77.2 °F, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:42:23 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 1, scaledSensorValue: 77.22, sensorType: 1, sensorValue: [30, 42], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:34:07 AM: debug Parse returned [displayed:true, value:78, isStateChange:true, name:illuminance, unit:lux, descriptionText:Family Room Motion light is 78lux, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:34:07 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 99.47, sensorType: 3, sensorValue: [38, 219], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:34:07 AM: debug Parse returned [displayed:true, value:40.0, isStateChange:true, name:humidity, unit:%, descriptionText:Family Room Motion humidity is 40.0%, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:34:07 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 40.22, sensorType: 5, sensorValue: [15, 182], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:34:07 AM: debug Parse returned [displayed:true, value:79.2, isStateChange:true, name:temperature, unit:F, descriptionText:Family Room Motion temperature is 79.2 °F, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:34:07 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 1, scaledSensorValue: 79.15, sensorType: 1, sensorValue: [30, 235], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:34:07 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 1, scaledSensorValue: 79.15, sensorType: 1, sensorValue: [30, 235], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:25 AM: debug Parse returned [[name:battery, unit:%, value:100, isStateChange:false, displayed:false, linkText:Family Room Motion, descriptionText:Family Room Motion battery is 100%]]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:25 AM: trace BatteryReport: BatteryReport(batteryLevel: 100)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:24 AM: debug Parse returned [displayed:true, value:39.0, isStateChange:true, name:humidity, unit:%, descriptionText:Family Room Motion humidity is 39.0%, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:24 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 39.18, sensorType: 5, sensorValue: [15, 78], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:22 AM: debug Parse returned [displayed:true, value:9, isStateChange:true, name:illuminance, unit:lux, descriptionText:Family Room Motion light is 9lux, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:22 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 38.50, sensorType: 3, sensorValue: [15, 10], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:22 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 38.50, sensorType: 3, sensorValue: [15, 10], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:21 AM: debug Parse returned [displayed:true, value:76.9, isStateChange:true, name:temperature, unit:F, descriptionText:Family Room Motion temperature is 76.9 °F, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:21 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 24.93, sensorType: 1, sensorValue: [9, 189], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:20 AM: debug Parse returned [[descriptionText:Family Room Motion PIR Sensitivity: 4, displayed:true, isStateChange:false, linkText:Family Room Motion]]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:20 AM: debug PIR Sensitivity: 4
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:20 AM: trace ConfigurationReport ConfigurationReport(configurationValue: [4], parameterNumber: 6, reserved11: 0, scaledConfigurationValue: 4, size: 1)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:20 AM: debug Parse returned [[descriptionText:Family Room Motion Inactivity timeout: 30 seconds, displayed:true, isStateChange:false, linkText:Family Room Motion]]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:20 AM: debug Inactivity timeout: 30 seconds
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:20 AM: trace ConfigurationReport ConfigurationReport(configurationValue: [30], parameterNumber: 5, reserved11: 0, scaledConfigurationValue: 30, size: 1)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:19 AM: debug Parse returned [[descriptionText:Family Room Motion Light reporting threshold: 10%, displayed:true, isStateChange:false, linkText:Family Room Motion]]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:19 AM: debug Light reporting threshold: 10%
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:19 AM: trace ConfigurationReport ConfigurationReport(configurationValue: [10], parameterNumber: 4, reserved11: 0, scaledConfigurationValue: 10, size: 1)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: debug Parse returned [[descriptionText:Family Room Motion woke up, isStateChange:false, displayed:false, linkText:Family Room Motion], physicalgraph.device.HubMultiAction@4f6391c0]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: info Requesting motion sensor, temperature and battery update
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: info Setting LED mode to Off
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: info Updating PIR sensitivity to 4
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: info Updating Inactivity timeout to 30 seconds
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: info Updating light reporting threshold to 10%
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: info Settings humidity reporting threshold to default
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: info Settings temperature reporting threshold to default
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: debug Setting temperature scale to F
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: info No manual poll, setting default wake up 12 hours
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: trace Found Z-Wave device with MSR 027A-2021-2101
d31b37e8-d880-4982-8b61-ba9153bc111a  11:31:00 AM: debug Device woke up
d31b37e8-d880-4982-8b61-ba9153bc111a  11:30:49 AM: trace Firmware v3 device detected
d31b37e8-d880-4982-8b61-ba9153bc111a  11:30:49 AM: debug Requested a refresh of sensors and settings at next wakeup
d31b37e8-d880-4982-8b61-ba9153bc111a  11:30:49 AM: trace Configure called
ZWInfo: [zw:Ss, type:0701, mfr:027A, prod:2021, model:2101, ver:17.09, zwv:4.54, lib:03, cc:[5E, 98], sec:[86, 72, 5A, 85, 59, 73, 80, 71, 31, 70, 84, 7A], role:06, ff:8C07, ui:8C07]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:30:49 AM: trace Update called settings: [displaySensor:Motion, noMotionTimeout:30, pirSensitivity:4, luxSensitivity:10, luxMetric:lux, ledConfig:LED Off]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:30:49 AM: trace Firmware v3 device detected
d31b37e8-d880-4982-8b61-ba9153bc111a  11:30:49 AM: debug Requested a refresh of sensors and settings at next wakeup
d31b37e8-d880-4982-8b61-ba9153bc111a  11:30:49 AM: trace Configure called
ZWInfo: [zw:Ss, type:0701, mfr:027A, prod:2021, model:2101, ver:17.09, zwv:4.54, lib:03, cc:[5E, 98], sec:[86, 72, 5A, 85, 59, 73, 80, 71, 31, 70, 84, 7A], role:06, ff:8C07, ui:8C07]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:30:49 AM: trace Update called settings: [displaySensor:Motion, noMotionTimeout:30, pirSensitivity:4, luxSensitivity:10, luxMetric:lux, ledConfig:LED Off]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:25:22 AM: debug Parse returned [displayed:true, value:9, isStateChange:true, name:illuminance, unit:lux, descriptionText:Family Room Motion light is 9lux, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:25:22 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 38.50, sensorType: 3, sensorValue: [15, 10], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:25:21 AM: debug Parse returned [displayed:true, value:39.0, isStateChange:true, name:humidity, unit:%, descriptionText:Family Room Motion humidity is 39.0%, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:25:21 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 39.18, sensorType: 5, sensorValue: [15, 78], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:25:21 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 39.18, sensorType: 5, sensorValue: [15, 78], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:25:20 AM: debug Parse returned [displayed:true, value:76.9, isStateChange:true, name:temperature, unit:F, descriptionText:Family Room Motion temperature is 76.9 °F, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:25:20 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 1, scaledSensorValue: 76.87, sensorType: 1, sensorValue: [30, 7], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:22:37 AM: debug Parse returned [displayed:true, value:80, isStateChange:true, name:illuminance, unit:lux, descriptionText:Family Room Motion light is 80lux, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:22:37 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 100.00, sensorType: 3, sensorValue: [39, 16], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:22:37 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 100.00, sensorType: 3, sensorValue: [39, 16], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:22:36 AM: debug Parse returned [displayed:true, value:39.0, isStateChange:true, name:humidity, unit:%, descriptionText:Family Room Motion humidity is 39.0%, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:22:36 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 39.34, sensorType: 5, sensorValue: [15, 94], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:22:36 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 39.34, sensorType: 5, sensorValue: [15, 94], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:22:35 AM: debug Parse returned [displayed:true, value:77.0, isStateChange:true, name:temperature, unit:F, descriptionText:Family Room Motion temperature is 77.0 °F, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:22:35 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 1, scaledSensorValue: 77.01, sensorType: 1, sensorValue: [30, 21], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:17:06 AM: debug Parse returned [displayed:true, value:5, isStateChange:true, name:illuminance, unit:lux, descriptionText:Family Room Motion light is 5lux, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:17:06 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 32.57, sensorType: 3, sensorValue: [12, 185], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:17:05 AM: debug Parse returned [displayed:true, value:40.0, isStateChange:true, name:humidity, unit:%, descriptionText:Family Room Motion humidity is 40.0%, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:17:05 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 40.25, sensorType: 5, sensorValue: [15, 185], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:17:04 AM: debug Parse returned [displayed:true, value:78.3, isStateChange:true, name:temperature, unit:F, descriptionText:Family Room Motion temperature is 78.3 °F, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:17:04 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 1, scaledSensorValue: 78.26, sensorType: 1, sensorValue: [30, 146], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:16:05 AM: trace Firmware v3 device detected
d31b37e8-d880-4982-8b61-ba9153bc111a  11:16:05 AM: debug Requested a refresh of sensors and settings at next wakeup
d31b37e8-d880-4982-8b61-ba9153bc111a  11:16:05 AM: trace Configure called
ZWInfo: [zw:Ss, type:0701, mfr:027A, prod:2021, model:2101, ver:17.09, zwv:4.54, lib:03, cc:[5E, 98], sec:[86, 72, 5A, 85, 59, 73, 80, 71, 31, 70, 84, 7A], role:06, ff:8C07, ui:8C07]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:16:05 AM: debug Requested a refresh of sensors and settings at next wakeup
d31b37e8-d880-4982-8b61-ba9153bc111a  11:16:05 AM: trace Configure called
ZWInfo: [zw:Ss, type:0701, mfr:027A, prod:2021, model:2101, ver:17.09, zwv:4.54, lib:03, cc:[5E, 98], sec:[86, 72, 5A, 85, 59, 73, 80, 71, 31, 70, 84, 7A], role:06, ff:8C07, ui:8C07]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:14:23 AM: debug Parse returned [displayed:true, value:56, isStateChange:true, name:illuminance, unit:lux, descriptionText:Family Room Motion light is 56lux, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:14:23 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 87.63, sensorType: 3, sensorValue: [34, 59], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:14:22 AM: debug Parse returned [displayed:true, value:46.0, isStateChange:true, name:humidity, unit:%, descriptionText:Family Room Motion humidity is 46.0%, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:14:22 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 0, scaledSensorValue: 45.66, sensorType: 5, sensorValue: [17, 214], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:14:21 AM: debug Parse returned [displayed:true, value:78.5, isStateChange:true, name:temperature, unit:F, descriptionText:Family Room Motion temperature is 78.5 °F, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:14:21 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 1, scaledSensorValue: 78.48, sensorType: 1, sensorValue: [30, 168], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:14:21 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 1, scaledSensorValue: 78.48, sensorType: 1, sensorValue: [30, 168], size: 2)
d31b37e8-d880-4982-8b61-ba9153bc111a  11:14:19 AM: debug Parse returned [displayed:true, value:78.5, isStateChange:true, name:temperature, unit:F, descriptionText:Family Room Motion temperature is 78.5 °F, linkText:Family Room Motion]
d31b37e8-d880-4982-8b61-ba9153bc111a  11:14:19 AM: trace SensorMultiLevelReport: SensorMultilevelReport(precision: 2, scale: 1, scaledSensorValue: 78.48, sensorType: 1, sensorValue: [30, 168], size: 2)

Sound like you had a dead battery that you replaced.

Things to check:

  1. It’s within about 40ft - 50ft of a z wave repeater. That’s helps with lost events. If you don’t have any repeaters on your mesh (any active mains powered device) consider adding one. @TheSmartestHouse has a lot of good ones to choose from.
  2. Try to reset, exclude and re pair your device
  3. If it still doesn’t show motion after doing the above two (you can try to being the device closer to the hub and try it if is a distance/repeater issue) you may need to contact ZooZ for a replacement.

Most of the times 1 and 2 solve the issue you’re seeing.

Thank you so much for your response. I have 7 of these sensors throughout my house and the funny thing is this is the one that is closest to the hub at about 10 feet. I checked on it the next day and it seemed like the sensor started reporting motion again. Not sure what changed but I reset it all that jazz anyway. It seems like that fixed it but I fear that it will happen again as this is the 2nd time. First time wasn’t as a big deal. We shall see soon enough. Thanks again for your response and support. The smartapps and device handlers you guys make are awesome. Keep up the awesome work!

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This sensor is such a pain. I originally had a v1 4 in 1 sensor but the motion detection delay was at least three seconds despite it being much closer to the hub then many of my other z-wave devices. I contacted support and they said they came out with a version 2 of the sensor. I asked to evaluate it and it worked marginally better. I really only need the humidity aspect of the sensor to work since i’m using it to control a bathroom fan. The sensor sits OUTSIDE the shower and worked for a couple of months but now i’m running into issues where it will get “stuck” set in a “MOTION DETECTED” state and won’t do anything else. If i manually trigger the Z-Wave button with a paper clip the other parameters will update but the motion detection status stays stuck. Moreover, this is not at all a solution. I have everything updated and am using the latest DH in this thread. The batteries are new, I’ve unpaired and repaired the sensor. I’ve factory reset the sensor. I’ve tried not adjusting any of the settings on the sensor after a reset, and am still coming up empty handed.

Hi Shane, would you mind getting in touch with our support for more in-depth troubleshooting?

2 Likes

I sent an email this morning to the email address i worked with last time when i was having issues with the v1

Great, you should hear back with someone from our team within a couple of hours.

1 Like

Enhanced ZooZ 4 in 1 Sensor (ZSE40) Device Type - Version 02.04.04

  • Added support for new ST app

Enhanced features:

  • UNIQUE: Future proof automatic discovery/configuration of new firmware settings
  • UNIQUE: Synchronized no motion timeout for v3 sensors with v2 sensors (from 15 seconds to 255 minutes)
  • Ability for users to choose between reporting Light as Lux or % in settings
  • Support for ZSE40 v1/v2 and new v3 sensor firmware
  • Support for Mode 4, LED Flash only for Motion (none on Temperature change)
  • Support for Humidity correction offset
  • Reporting Tamper Alerts to ST platform
  • Custom wake up time
  • Automatic switching between F and C
  • Ability to select Primary Sensor to show in the ‘Things’ view

See the first post for a complete list of features.

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I just got a few new v2 devices and they (and my v1 devices) are using the v02.04.04 handler.

The handler’s working perfectly for the v1 devices, but for some reason, all of the v2 devices are detecting motion randomly. I put all of my devices in a black plastic bin in a completely dark closet in my basement, with all of them set to LED Off. Yet the v2 devices still detect motion. There doesn’t seem to be any pattern to the motion activation; it can happen a few times within a five-minute period, then not happen again for an hour or two.