[OBSOLETE] Lock User Management (LUM)

It supports COMMAND_CLASS_USER_CODE, what that means is that it sends a user code notification when keys are pressed. So now it depends upon what device handler you’re using for it. If it’s processing the user codes properly and reporting it via the required interface (i.e. userCode) it will work just fine.

However, this app is not appropriate for keypad since keypads can’t be “programmed”. You should use this SmartApp with your keypad since the users are fixed and you just need to take actions depending upon which key is pressed. Let me know what device handler you’re using for your keypad and I can check and let you know if it’ll work.

We can follow up on the above thread for your keypad.