[OBSOLETE] Lock User Management (LUM)

RB,

Lately I’ve received quite a few bogus “Front door was unlocked manually” alerts in the middle of the night.

Additionally, in the morning when I check on things, the door is locked but the ST app reports it as unlocked.

Wondering if you have any ideas what may be causing this? Any ideas would be appreciated. Unsure if it could be an interaction with the smart app or solely the lock/ST that is the culprit.

Thanks