FYI: We have this reference in our Knowledge Base (FAQ) that is partially relevant here: Question mark "?" shown on Virtual Switch or other connected … / ActionTiles Knowledge Base / AT Support & Ideas
Login to your SmartThings IDE API webpage, check under “My Devices”, open the detail page for the Thing, and check this section, "Current States:
What values are show there please?
I’ll presume it has a value for Attribute “shock
”.
Capability “Shock Sensor” is relatively new, and ActionTiles does not yet support it.
Timely, though, we are about to publish a poll to ask which of the official Capabilities we should add to ActionTiles next ! (I will update this post with the link to the poll.)
In the meantime, you could modify the DTH to also claim another Capability like “Contact” or “Motion” and concurrently update the associated Attribute, or use a Universal Device Type Translator SmartApp: