Re-open Centercode bug?

(Paul) #1

Is it possible to re-open a centrecode bug (BUG-0022 specifically)? After replacing the batteries I’ve had two occurrences where the Zen is unavailable for 30 minutes. It sends a zbjoin command a few times and re-appears, but I’d rather not have it disappear in the first place.

(Tom Manley) #2

I reopened the ticket and escalated it to our support team. I believe that the behavior is not related to the beta firmware so our support team is in the best position to help figure out what’s going on.