I just had a dimmer and on/off switch replaced by Jasco under warranty (radio out on dimmer and LED kaput on the switch). There’s no indication in the packaging about sending back the faulty devices. My question is whether Jasco simply doesn’t want them back or if perhaps it’s an oversight? While the dead radio dimmer has limited use to me now I can still use the switch in another location.
My faulty devices are Z-Wave Classic and they sent Z-Wave Plus which was kinda nice although I really don’t need the Plus.