Problems with SmartThings App?

General Discussion
1

I can’t get the SmartThings app to work on any of my Android devices. It just says Something’s Wrong.

Is anyone else having issues this evening ?

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2

Yep.
I’m in UK on EU-01. Where are you.
Nothing on the ST Status page.

3

Yes - EU01

4

Same here. Europe, Estonia, eu01 (UK Hub)

5

Same for me on any device, UK hub in Poland

6

Same here… happened around 7pm ish…

7

Same issue for me here. However the previous version of the mobile app works, as well as smarttiles.

8

The Platform Status page has Mobile App Connectivity set to Degraded…

http://status.smartthings.com/

looks like they know about it

1 Like
9

Cool, thanks for checking that again and for the update.

10

Yes. They’ve just updated it.
Only took 90 minutes. :slight_smile:

1 Like
11

Degraded Performance - That’s one way of wording it !

I would choose another way. :rage:

1 Like
12

Same here - happened while installing a smartapp. Thought for the first few minutes that I’d broken something

13

Just had an on-line chat where they requested a force stop of the app and then open again.
No joy. By the time I’d completed it the chat session was closed. :frowning:

14

I have the same on IOS☹️

15

Same here. In the UK

16

We do.

Sorry guys and gals.

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17

All back working again. :smile:

18

Yes - looking good now. :grinning:

19

yep… light came on and then i was scared… it was the missus :laughing:

1 Like
20

Same issue for me too.