# Problem with Z Wave Plus not updating status? **URL:** \ **Category:** Connected Things\ **Created:** [March 9, 2017, 9:21pm UTC](https://community.smartthings.com/t/problem-with-z-wave-plus-not-updating-status/80844 "2017-03-09T21:21:38Z")\ **Posts on this page:** 1\ **Showing post:** 23
**Author:** ![JDRoberts](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jdroberts/32/56577_2.png) [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\ **Post date:** [November 1, 2017, 5:58pm UTC](https://community.smartthings.com/t/problem-with-z-wave-plus-not-updating-status/80844/23 "2017-11-01T17:58:23Z")
It’s not the command sets. Those are fine. That’s why this is so frustrating and why it looks so much like Leviton just broke something. There is one other possibility that occurs to me, but it’s super technical and unfortunately I haven’t been feeling well I haven’t had time to research it. And why I wish Leviton support was involved. I think there may be a possibility that the state change is being reported in a different Association group than the smartthings hub expects because of some supertechnical changes that occurred with Zwave plus. But I’m not feeling up to researching this right now. I’m going to tag couple of people who might be interested, but no guarantees that they’ll have time to look into it either. The main point here is that some people who are buying the newest Leviton zwave plus wall switches and the newest GE zwave plus Wall switches are reporting either significant delays in status changes being updated in the smart things mobile app, or that the status never gets updated at all. In your case, if you turn on the associated auxiliary switch, the master does turn on the lights, but the SmartThings mobile app does not update. (I’ve forgotten, have you reported it to support? Because that is an officially supported device, so they should look into it as well.) Other people are reporting that the statuses do update, but can take several minutes to do so. You could add some polling to solve both of these issues, but as a network engineer, I hate unnecessary polling, so I’m hoping there’s a different solution. OK, here’s a link to a thread with an example of the GE switch problem. That won’t matter to you, but I’m just including it for research. > [@Help, app not updating when physically using ge/jasco switches](https://community.smartthings.com/t/help-app-not-updating-when-physically-using-ge-jasco-switches/103677/): > > My Ge/jasco z wave plus (14291) switches have problems updating the status when physically turned on or off, I have rebooted the hub, have repaired z wave, have installed, uninstalled…have removed power and reset them. It works for a few hours and then stops updating…and it only happens with my z wave plus switches, my older z wave devices update instantly. One day the office switch has issues, another the bathroom switch…etc. have tried switching device handlers , currently using ([https://github.com/nuttytree/Nutty-SmartThings/blob/master/devicetypes/nuttytree/ge-jasco-zwave-plus-on-off-switch.src/ge-jasco-zwave-plus-on-off-switch.groovy](https://github.com/nuttytree/Nutty-SmartThings/blob/master/devicetypes/nuttytree/ge-jasco-zwave-plus-on-off-switch.src/ge-jasco-zwave-plus-on-off-switch.groovy)) which helps ,but it takes minutes for the status to update. Any help would be appreciated. I also read that there are “instant status” switches availa… And another thread on the Leviton issue: > [@Leviton zwave 3-way / SmartThings App Switch Status](https://community.smartthings.com/t/leviton-zwave-3-way-smartthings-app-switch-status/101002): > > Hi folks, I have the 3-way working with DZ15S and DD0SR-DLZ, however I am using SmartThings Hub and app and what I notice is that when I physically turn on and off the switch using the master (DZ15S) the app immediately reflects the on or off status (icon updates in the app). However, when I physically turn on or off the remote switch (DDOSR-DLZ) the app and icon does not reflect the status, if I wait for 5 minutes or so the app eventually does update the status to reflect the physical status of the switches. Just a note that the LED status on both switches do always match. It seems the app and the devices become out of synch for a period of timing when using the remote. Any thoughts ? I just bought a couple of the GE switches to try same as GE has a specific ADD-ON switch. It’s a little … And now I’m going to tag some individuals. I don’t necessarily expect responses from all of them, but these are the people who may have heard something one way or the other. There have now been at least a half a dozen reports on this issue in the forums, so we know something is going on. 😥 (And again the Leviton model that you have _is_ on the official compatibility list, but I don’t know if they actually tested it in a three-way set up.) @Tyler @duncan@zcapr17 @TheSmartestHouse@mlebaugh @Nhaley --- _[View the full topic](https://community.smartthings.com/t/problem-with-z-wave-plus-not-updating-status/80844)._