I had very recently ordered both a standard 2-way (on switch, one light) and a set of 3-way (two switches, one light) Jasco switches. I first installed the 2-way switch and it worked perfectly. I noticed in the instructions for the 2-way that it’s possible to run it as a 3-way master as well - unnecessary, but good to know.
I then installed the 3-way switches and ran into trouble. I ran the (black) line, (white) neutral, (red) traveler, (black) load and (green) ground. For the secondary switch, I bound the two black wires (load and line) together - and hooked up the (red) traveler, (white) neutral, (green) ground. Put the breaker back on and the blue light came on the master and it worked as expected, however the secondary switch would not work. I checked the current and everything seemed to be OK - but the master didn’t seem to be responding to the (red) traveler changes.
I took the 2-way switch from it’s mounted home and put it in place of my 3-way switch. And what do you know? It works. I thought the 3-way master seemed to be OK at working as a 2-way switch, so I just swapped the two switches. Now, my 3-way works, but now the 3-way master I’m using as a standard 2-way switch refuses to turn off. I’ll click it off and the light will turn out, the blue light will come on - and less than a second later, it will come back on without interaction. I did not have the switch installed in my hub (thinking there may have been some app that was signalling it to turn back on) - but no change in behavior.
Has anyone had experience with a Jasco switch turning back on immediately after turning it off?
Sorry for the long-winded message, but figured some details may be important to note. I intend to contact Jasco about a warranty claim or the retailer for a return, but thought I’d see what others’ thoughts were first.