Presence Tag Reverse Battery

My wife accidentally dropped her presence tag and it came apart. She put it back together but replaced the battery backwards. Since this it has not been functioning - i assume the presence tags do not have protection against a reversed battery?


Can confirm, wife dropped her SmartPresence and it fell apart on impact. These things need to be a little beefier if Physical Graph expects them to not get a bad name.

Yeah, they really need a new revision for them. I have stopped using ours all together. I got tired of them exploding when I dropped my keys, and replacing batteries every month or two.