# Please Help -amsung SmartThings WiFi Hub ET-WV523 Vodafone Smart Home Router

**URL:** <https://community.smartthings.com/t/please-help-amsung-smartthings-wifi-hub-et-wv523-vodafone-smart-home-router/310569>\
**Category:** Deals\
**Tags:** vodafone\
**Created:** [August 8, 2026, 12:08pm UTC](https://community.smartthings.com/t/please-help-amsung-smartthings-wifi-hub-et-wv523-vodafone-smart-home-router/310569 "2026-08-08T12:08:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Dr\_Krume\_GEORGIEV](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/dr_krume_georgiev/32/250939_2.png) [@Dr\_Krume\_GEORGIEV](https://community.smartthings.com/u/Dr_Krume_GEORGIEV)\
**Post date:** [August 8, 2026, 12:08pm UTC](https://community.smartthings.com/t/please-help-amsung-smartthings-wifi-hub-et-wv523-vodafone-smart-home-router/310569/1 "2026-08-08T12:08:18Z")

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I need a huge help as I have made a mistake,

Have recently bought SMARTTHINGS WIFI (ET-WVS23) MANUFACTURER SAMSUNG MAHUFACTURE DATE: 2018.11.07

When it adds officially to the SmartThings app, error 36-302 occurs. The device is properly connected to electricity and the Internet.

Hub’s serial number S/N: RF7KB0FY44KYVS  
IMEI\_SEQ: 359213090188166  
S/N: RF7KBOFY44KYVS and **MAC address** printed on the base MEI\_SEQ : 359213090188166  
S/N: RF7W  
IMEI\_SEQ : 359213090188166  
S/N: RF7KB0FY44KYVS  
IMEI\_SEQ: 359213090188166  
S/N: RF7KBOFY44KYVS

SAMSUNG  
SmartThings Wifi  
MODEL:ET-WV529 RATED 12V=21Addd S/N: RF7KBOF Y44KYVS ٤36921303016416 : SEQ IMEI\_  
ZigBee\* Certified product  
CE X 0 WAVE PLUS  
SAMSUNG YATELEY GU46 6GG UK

Can you PLEASE Help and specifically manually push the current firmware whitelist token to the MAC address

Thank you

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**Author:** ![Andreas\_Roedl](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andreas_roedl/32/209616_2.png) [@Andreas\_Roedl](https://community.smartthings.com/u/Andreas_Roedl)\
**Post date:** [August 8, 2026, 12:52pm UTC](https://community.smartthings.com/t/please-help-amsung-smartthings-wifi-hub-et-wv523-vodafone-smart-home-router/310569/2 "2026-08-08T12:52:44Z")

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> [@Dr\_Krume\_GEORGIEV](#):
>
> I have made a mistake,
> 
> Have recently bought SMARTTHINGS WIFI (ET-WVS23)

Yes, that was a mistake:

> [@Need help please: Temperatur Sensor](https://community.smartthings.com/t/need-help-please-temperatur-sensor/310051/13):
>
> The ET-WV523 was sold in Europe exclusively for the Vodafone “V-Home” ecosystem. Since Vodafone has discontinued the “V-Home” service, such hubs will no longer receive firmware updates. It never received updates after Edge Drivers were introduced.
> 
> You can use it as a door stopper, though.

Return it and get a recent model, like the Aeotec Smart Home Hub 2 (V4).

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<div class="post-metadata">

**Author:** ![Dr\_Krume\_GEORGIEV](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/dr_krume_georgiev/32/250939_2.png) [@Dr\_Krume\_GEORGIEV](https://community.smartthings.com/u/Dr_Krume_GEORGIEV)\
**Post date:** [August 8, 2026, 6:33pm UTC](https://community.smartthings.com/t/please-help-amsung-smartthings-wifi-hub-et-wv523-vodafone-smart-home-router/310569/3 "2026-08-08T18:33:05Z")

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Hmmm , I was asking for specifically manually push the current firmware whitelist token to the MAC address, my doors are too heavy cn’t use it even for door stopper . So please fix it, Is there any Option at All??

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<div class="post-metadata">

**Author:** ![Andreas\_Roedl](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andreas_roedl/32/209616_2.png) [@Andreas\_Roedl](https://community.smartthings.com/u/Andreas_Roedl)\
**Post date:** [August 8, 2026, 7:07pm UTC](https://community.smartthings.com/t/please-help-amsung-smartthings-wifi-hub-et-wv523-vodafone-smart-home-router/310569/4 "2026-08-08T19:07:28Z")

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The latest known firmware for the ET-WV523 is 52.21 (last updated June 2024). These models haven’t received any further updates since then and are discontinued.

They are completely useless as a SmartThings hub.

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**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [August 8, 2026, 7:08pm UTC](https://community.smartthings.com/t/please-help-amsung-smartthings-wifi-hub-et-wv523-vodafone-smart-home-router/310569/5 "2026-08-08T19:08:40Z")

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> [@Dr\_Krume\_GEORGIEV](#):
>
> I was asking for specifically manually push the current firmware whitelist token to the MAC address

That is not even possible.

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**Author:** ![Wajo357](https://avatars.discourse-cdn.com/v4/letter/w/ba8739/32.png) [@Wajo357](https://community.smartthings.com/u/Wajo357)\
**Post date:** [August 9, 2026, 1:39am UTC](https://community.smartthings.com/t/please-help-amsung-smartthings-wifi-hub-et-wv523-vodafone-smart-home-router/310569/6 "2026-08-09T01:39:45Z")

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They also disabled the smartthings functionality on these devices, unless you are grandfathered in. There is no way yo reset these devices and use smartthings, even with the older firmware.
