# Play message on speaker w/ Sonos not working **URL:** \ **Category:** Devices & Integrations\ **Created:** [July 14, 2023, 8:00pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476 "2023-07-14T20:00:31Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![thrillz21](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thrillz21](https://community.smartthings.com/u/thrillz21)\ **Post date:** [July 14, 2023, 8:00pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/1 "2023-07-14T20:00:31Z")
I had a routine that would play a message “motion at the front door” on my sonos speaker when the front door ring detected motion. That has stopped for a week and I cannot get it to work again. Steps I have taken so far: 1. deleted and added back the ring doorbell succesfully 2. deleted and added back the sonos speakers with stock edge driver 3. deleted and added back the sonos speakers with custom Sonos LAN driver, which allows me to control the sonos speakers right from the smartthings app 4. recreated the same routine after each step to see if it would work and no luck. When I click "test routine, the green check comes out, but no sound is heard from the speaker(s). Thank you in advance for any help ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [July 14, 2023, 8:29pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/2 "2023-07-14T20:29:53Z")
can you post a screenshot of the Routine? I tried creating a new Routine and it worked fine for me - using the community developed Sonos Edge driver. ---
**Author:** ![thrillz21](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thrillz21](https://community.smartthings.com/u/thrillz21)\ **Post date:** [July 14, 2023, 8:34pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/3 "2023-07-14T20:34:51Z")
![Screenshot 2023-07-14 at 4.32.14 PM](https://global.discourse-cdn.com/smartthings/original/3X/e/a/ea83c3aa3335a0c18af360d44f4db7a7a497f66c.jpeg) ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [July 14, 2023, 8:40pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/4 "2023-07-14T20:40:42Z")
open the speaker in the ST app, what is the volume set to? ---
**Author:** ![thrillz21](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thrillz21](https://community.smartthings.com/u/thrillz21)\ **Post date:** [July 14, 2023, 8:42pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/5 "2023-07-14T20:42:46Z")
volume is set to 30 ---
**Author:** ![thrillz21](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thrillz21](https://community.smartthings.com/u/thrillz21)\ **Post date:** [July 14, 2023, 8:44pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/6 "2023-07-14T20:44:54Z")
I just changed to 60 and no difference ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [July 14, 2023, 8:46pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/7 "2023-07-14T20:46:29Z")
try rebooting (OK… power cycle now) your ST hub and reboot your router ---
**Author:** ![thrillz21](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thrillz21](https://community.smartthings.com/u/thrillz21)\ **Post date:** [July 14, 2023, 8:49pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/8 "2023-07-14T20:49:39Z")
where do we do that now? ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [July 14, 2023, 8:54pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/9 "2023-07-14T20:54:08Z")
ST hub… pull the power cord until ST adds the reboot function to either the mobile or web apps. many users mention adding a smart plug for the hub that you can remotely manage… such as meross or kasa that you can control with their apps if needed. ---
**Author:** ![thrillz21](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thrillz21](https://community.smartthings.com/u/thrillz21)\ **Post date:** [July 14, 2023, 8:59pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/10 "2023-07-14T20:59:37Z")
did that still nothing. so weird. I tried all 5 sonos speakers, nada ---
**Author:** ![h0ckeysk8er](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/h0ckeysk8er/32/195141_2.png) [@h0ckeysk8er](https://community.smartthings.com/u/h0ckeysk8er)\ **Post date:** [July 14, 2023, 8:59pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/11 "2023-07-14T20:59:55Z")
> [@thrillz21](#): > > I had a routine that would play a message “motion at the front door” on my sonos speaker when the front door ring detected motion. That has stopped for a week and I cannot get it to work again. Steps I have taken so far: > > 1. deleted and added back the ring doorbell succesfully > 2. deleted and added back the sonos speakers with stock edge driver > 3. deleted and added back the sonos speakers with custom Sonos LAN driver, which allows me to control the sonos speakers right from the smartthings app > 4. recreated the same routine after each step to see if it would work and no luck. When I click "test routine, the green check comes out, but no sound is heard from the speaker(s). > > Thank you in advance for any help I’m using the stock ST Sonos Edge driver and just tested a Routine and both of my Sonos speakers played the message. I have the Sonos Move and Amp running Sonos OS S2 version 15.5 and the ST Wifi Hub (Plume) running 47.10. ---
**Author:** ![thrillz21](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thrillz21](https://community.smartthings.com/u/thrillz21)\ **Post date:** [July 14, 2023, 9:00pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/12 "2023-07-14T21:00:35Z")
my sonos is S1, but up until a week ago everything was working fine ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [July 14, 2023, 9:03pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/13 "2023-07-14T21:03:36Z")
> **[Platform Transition FAQ](https://support.smartthings.com/hc/en-us/articles/9339624925204-Platform-Transition-FAQ)** > > What is this SmartThings platform transition? > > Over the last few years, we have been making improvements to the SmartThings platform bringing you new features and more robust integrations. Starting... Sonos - Older models of Sonos speakers - These devices may not continue to support the playing of audio notifications in the SmartThings app. ---
**Author:** ![h0ckeysk8er](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/h0ckeysk8er/32/195141_2.png) [@h0ckeysk8er](https://community.smartthings.com/u/h0ckeysk8er)\ **Post date:** [July 14, 2023, 9:03pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/14 "2023-07-14T21:03:43Z")
> [@thrillz21](#): > > my sonos is S1, but up until a week ago everything was working fine If you are using or have tried the community LAN-based Edge driver, I’d report the issue in the topic for that driver. Far more likely to get a fast response than going through ST support. ---
**Author:** ![thrillz21](https://avatars.discourse-cdn.com/v4/letter/t/c57346/32.png) [@thrillz21](https://community.smartthings.com/u/thrillz21)\ **Post date:** [July 14, 2023, 9:23pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/15 "2023-07-14T21:23:07Z")
well that sucks ---
**Author:** ![Kiplarson](https://avatars.discourse-cdn.com/v4/letter/k/97f17d/32.png) [@Kiplarson](https://community.smartthings.com/u/Kiplarson)\ **Post date:** [July 18, 2023, 9:12pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/16 "2023-07-18T21:12:51Z")
I’m having the same issue, but I’m all S2. Integrations started getting all buggy, and even when I use my Sonos system at times, it starts playing my SmartThings notifications on loop. ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [July 18, 2023, 10:48pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/17 "2023-07-18T22:48:13Z")
try rebooting your ST hub and router ---
**Author:** ![PLFosboel](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/plfosboel/32/161426_2.png) [@PLFosboel](https://community.smartthings.com/u/PLFosboel)\ **Post date:** [July 26, 2023, 6:54pm UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/18 "2023-07-26T18:54:02Z")
> [@thrillz21](#): > > S1, but up until a week ago everything was working fine Same issue here, no solution. ---
**Author:** ![petegkc](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/petegkc/32/121179_2.png) [@petegkc](https://community.smartthings.com/u/petegkc)\ **Post date:** [July 27, 2023, 12:50am UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/19 "2023-07-27T00:50:13Z")
Same issue here. Started a couple weeks ago. I rebooted my Sonos speakers and things worked. Then today it stopped again. Unplug the speakers, etc., works once or twice then stops. ---
**Author:** ![Nezmo](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/nezmo/32/63953_2.png) [@Nezmo](https://community.smartthings.com/u/Nezmo)\ **Post date:** [July 27, 2023, 12:51am UTC](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476/20 "2023-07-27T00:51:49Z")
> [@\[Edge drivers\] Sonos devices - behavior after migration](https://community.smartthings.com/t/edge-drivers-sonos-devices-behavior-after-migration/266351): > > I’m now seeing a Sonos driver loaded - date 07-12 A scene including Sonos now includes a ‘Play a Favourite’ control (that uses a number) In the new Advanced GUI the attribute presets enumerates the favourites - Right now four favourites shown in the Sonos app from top to bottom seem to be enumerated 3 2 1 0, in the Sonos device they are selected by name but listed in ascending number [Next page](https://community.smartthings.com/t/play-message-on-speaker-w-sonos-not-working/266476.md?page=2)