“UndeclaredThrowableException” joins “unexpected error” in our top 10 hits of the day. I’m willing to give them another month or two to see if things get better. Was looking forward to putting critical functions on this system but not yet.
I don’t know if the unreliable system or the primitive IDE or the limit on developer flexibility is worse. Taking all three becomes a heavy load to overcome.
The only time an issue gets acknowledged there is when they already have a solution. Check incident history. I haven’t checked it in its entirety, but I’d be surprised if you find one that wasn’t “resolved” within 24 hours or less (usually much less), unlike out actual real-life experience. I especially like the Hub Connectivity issues of DEC 9 and DEC 10 - logged as two separate issues with short closure time.
They are definitely playing to their Samsung masters and the general public… trying to give the impression of a stable platform with responsive support.
ya that is fixed now… so good. but it was a good hour after they said it was fixed before I stopped getting the exception when saving the smartapp… oh well progress I guess
actually it is not totally fixed either. I have one smart lighting smart app that will not refresh or be removed or even be removed through the ide/uninstall same exception error
Oh No! Something Went Wrong!
Error:500: Internal Server ErrorURI:/installedSmartApp/uninstall/e8a3296e-7f6e-46c3-96c3-164e218fdc19Reference Id:eeca52ad-d598-44fe-b7ad-749f665fdddfDate:Wed Jan 20 20:46:42 UTC 2016
give them a break programming the servers by paper tape is time consuming
Don’t the ST engineers have a big red button to rollback the code? Where is the contingency plan and oversight? How is this acceptable for a consumer facing product that markets security, safety, automation? Makes no sense.
Well junk. I’m getting this now too in my “Bathroom Light Control” SmartApp at Line 270 which simply calls unschedule().
It last executed properly 2016-01-19 7:22:42 AM CST according to graph.api.smartthings.com
Also, my Goodbye routine is no longer working which is costing me real money by keeping lights and HVAC on as well as not arming my house.
I just started logging and am not seeing any over a 5 minute stretch… are you doing something in the app, or which device types are throwing you the exceptions?
I only see 1 20 sec timeout for my garage door but not sure what that is for… it is not doing anything at the moment just staying closed and it is a stock device type.
I’m doing development and testing of a SmartApp / Device Handler for the Ecobee Thermostat.
So I’m testing some boundary cases that require use of “unschedule” for example. So I’m probably not completely representative of the normal user that is at a current steady state. But for any user that has an app that has any kind of “watchdog” that needs to reset scheduled events to keep things going, this is a problem I suspect.