Hey, not sure where to post this or if it’s been posted before but I didn’t manage to find a topic.
I have Smarthing Wifi Hub / Mesh. My issue currently are.
A) one of my device won’t accept the password that I use, even tho this particular device has used the password before, but when I try to reconnect It says failed , so I reenter the password now it won’t connect. Any other devices old and new connects fine . Since the app allows you to create a different password for the same ssid I created a new one alongside the old it connected fine.
B) another issue is with a Samsung tab s6, connect fine but it constantly disconnect and reconnect every 2 to 3 minutes. Using the old password. But if I use the new password generated for issue a, it connects fine no issue with disconnection.
All other device connect fine to the smartthings mesh.
Hey there! @Ducati94, I haven’t noticed or seen any reports of this issue but I had a couple of questions. What is the connected device and model code that you are having trouble with?
Hey thanks for the reply. The model number is et wv535, I have quite a few of them.
I had a look at the instructions on the link provided but it only came up with the smartthings hub, not the smartthings wifi mesh ones.
Today out of curiosity I tried entering the password again, using the old password, and it worked.
Yes plume shows everything correctly when I was having the issue. It allowed new and old device but using the old password but not with the two mentioned above. Which was strange.