Password Recovery

(Paulo) #1

How can I get my daughter’s password recovered when I keep getting this recovery screen??? I can’t enter the old password because I do not have it.

(Edward Pope) #2

Unfortunately, this may require you to send email to

Being that it is a simple problem they should be able to resolve it for you quickly


You can follow the steps linked below to reset your password!

How do I reset my password?

(Paulo) #4

Support sent me the same instructions that I originally tried with no success but the following day it finally worked. Weird???