Outlet not reporting correct status


(B. John) #1

I have an outlet that turns on at 8p and off at 11p using the ‘Once a day’ SmartApp. It works fine every day.
The issue I’m having is it always shows as On in the iPhone app when the switch is actually Off. I’ve tried removing and re-adding the outlet and that did not help. What else should I try?


#2

Ben,

Shoot us an email at support@smartthings.com and we’ll help you troubleshoot this issue.

Thanks!


(Morgan) #3

@BenGJohn I had this happen, it was outlet and I had to flip the power at the breaker to reset it, and then it started reporting correctly after that.