Osram flex reset


#1

Does anyone one know you can factory reset the osram flex strip lights? I bought some when they were on sale and I think they were used. Probably paired to another hub, now they will not show up on any hub Smartthings or lightify. I tried turning them on and off again five time but no luck. Any suggestions are greatly appreciated!


(llcanada) #2

here you go

Manual Reset

Step 1: Start with the Light Strip powered ON.

Step 2: Unplug the power supply for 1 second.

Step 3: Plug in the power supply for 1 second.

Step 4: Unplug the power supply for 1 second.

Step 5: Plug in the power supply for 1 second.

Step 6: Unplug the power supply for 1 second.

Step 7: Plug in the power supply for 1 second.

Step 8: Unplug the power supply for 1 second.

Step 9: Plug in the power supply for 1 second.

Step 10: Unplug the power supply for 1 second.

Step 11: Plug in the power supply and leave it ON. After about 3 seconds, the Light Strip will flash rapidly 3 times to show a successful reset and ready for pairing.


#3

I have tried this a few times, any ideas why it might not be working? User error?


(llcanada) #4

go here