I’m not a novice at SmartThings - click on my profile. But in trying to get ST to re-recognize my phone as a presence detector, which apparently you cannot do without deleting it and readding, which requires you change EVERY SmartApp setting using it, which is impossible in some cases without deleting routines that otherwise won’t have a presence detector left… (good grief they have terrible usability…)
I deleted everything. Not sure how, but the Location, Hub and everything else are all gone.
What the heck?
I don’t see any way to undo or to backup and restore. That’s a significant hunk of work.
I’ve emailed support also, but their traditional three-month turn-around time doesn’t give me much hope. Am I screwed? Time to switch platforms since this one finally kicked me off anyhow?