Hello. i am installing this suite for the first time. I followed all the steps in the “first time users installation” section of https://github.com/SANdood/Ecobee-Suite#install-mobile-smartthings and i am at the part where you are doingthe config of the app in the smart apps section on the device itself " Finalizing Installation on SmartThings Mobile" and everytime i try to authorize the “Ecobee Account Authorization” it will take my username and my password, i get a screen that i hit “accept” to allow the authorization i then get a screen that says "the connection could not be established! Click Done to return to the menu. i have tried from the classic app and the new app and same thing happens. its not my username and password for Ecobee cause it accepts that, it just wont let me authorize. any ideas??
OK, I suspect that you are using SMS notifications, and after 7 hours of sending a message every 5 minutes, you hit the daily max, and the messages stop. Then when SmartThings resets your count, you start getting messages again.
But the problem sounds odd - once it changes the mode to Heat (“below”), it shouldn’t repeat that until it wants to change the mode again. I’ll have to dig into it later today, as I have a meeting for the next few hours. I’ll get back to you.
Hmmm…sounds weird.
Have you double-checked that you enabled OAuth for Ecobee Suite Manager? That’s usually what causes issues, but the code should also inform you if OAuth isn’t properly enabled.
Next time you try to authenticate, first turn on Live Logging in the IDE. Once “Ecobee Suite Manager” appears in the top of the LL page, click on it, and then go try to authenticate. If you see ANY errors, copy/paste the surrounding Live Logging text and send that to me in a PM. I’ll have a look and see if I can figure out what is going on…
Many thanks! If it helps, I also noticed that all the text messages started at 9:30 p.m. and ended at 5:30 a.m. which is exactly the “schedule” that I have my ecobee set for the sleep schedule. Not sure if that means anything to you or not.
hello,
one step forward and then another roadblock. i figured it was 2FA that may be the issue so i disabled it in my app. i then went back to the suite manager app setup and BAM i was able to authorize the app. Now, however, after authorizing it goes back to the screen and it says “please tap save to save your credentials. then re-open the ecobee suite managerto continue the setup” and when i click save i get a red bar at the top “you are not authorized to perform the requested operation” and i am stopped again
UPDATE after uninstalling everything i started from scratch and finally got it installed. now if i turn 2FA back on will it break?
Hello! I recently swapped over to the new SmartThings app and notice on the Sensors it shows “Motion Detected” or “No Motion Detected” instead of just showing the temperature default. Is there a way to change the sensors to show temperature on the main SmartThings dashboard?
Thank you!
SmartThings has not made that possible, sorry.
I don’t know. Maybe another user can chime in, but I haven’t heard anything, good or bad.
Do you have the helper set to only adjust during the Sleep program?
I don’t believe so. In the help app, for the “Conditions: Perform Actions only when the Location Mode is” field, I left that blank since I didn’t want to limit the helper app from running at any time.
Ecobee Suite Manager Updated 24 April 2020 at 2:45pm EDT
This update is primarily cosmetic, and all of the SmartApps and Helpers have been updated (the Sensor and Thermostat drivers have not been changed).
I’m not going to list all of the version numbers anymore, but here are the primary non- cosmetic changes:
-
All Helpers that support Notifications
- Updated to support the latest Echo Speaks Device release 3.6.2.0
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All Helpers that change the thermostat’s program
- Fixed type conversion issues for hourly holds
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Ecobee Suite Manager, version 1.8.38
- Cleaned up connection lost notification text
- Started support for new “climates” enabled by the new Eco+ features (incomplete)
-
Ecobee Suite Smart Room, version 1.8.15
- Doesn’t use Ecobee Sensor as a motion sensor, unless no other motion sensors are configured. This because of the inherent delay in active/inactive changes, which will cause a room to be prematurely activated.
-
Ecobee Suite Smart Switches, version 1.8.08
- Fixes the logic to save and restore states (reverseActions())
Using Package Managers
I highly recommend that Ecobee Suite users make the small investment in time to setup one of the available automated package managers. This will significantly reduce the manual overhead of upgrading to new releases. Available options include:
-
SmartThings
- SmartThings GitHub Integration is fully supported by the Ecobee Suite GitHub repository
- SmartThings Community Installer - although this hasn’t changed in 2+ years, it remains a powerful tool for automating upgrades for a broad variety of applications and drivers.
-
Hubitat
- The native “Import” capability should allow you to simply run through all of Ecobee Suite Apps & Drivers doing Import/Confirm/Save.
- The recently released Hubitat Package Manager is really awesome, and I highly recommend it for everyone. It really will make managing your Ecobee Suite environment (and others) MUCH simpler!
These updates are recommended for all Ecobee Suite users
I have installed the app and the Ecobee site is asking for a 4 digit validation code. It appears to be operational. Did I miss a step during install that required a 4 digit validation code?
Great work with the app!
It sounds like you turned on Ecobee’s two-factor authentication…
It’s not set. When I log into the ecobee web portal and I click on my apps, the first screenshot comes up, I click add application and then it asks to validate your app.
The first screen confirms that you have authorized Ecobee Suite for SmartThings on this account.
The second screen is how you would add an app that uses PIN authentication, instead of the native authentication I used in the Ecobee Suite. You can ignore this…
Thanks, I figured something like that and it seemed to work ok but better to ask and confirm. Great work again!
Hi I am fairly new to Smartthings and am in the process of adding new SmartApp as I learn more.
I’ve recently tried to install the Ecobee Suite Manager and used the community installer but ran into a few problems. I followed the steps outlined on the GitHub doc and got it all installed, except when I got to the SmartApp part (using ST Classic App), after authenticating with my Ecobee credentials and trying to save them, I get message it is successfully installed followed by a second error message indicting “Device is still in use” “Remvoe from any SMartapps or Dashboards, then try again”, which is preventing me from proceeding.
BTW … I had to turn off 2-factor authentication on my Ecobee account to allow this to work. Can I turn it back on once the OAth credentials are saved?
I previously had Ecobee Connect SmartApp and have already removed it. I did remove my 3 Ecobee thermostats and 3 sensors from the app, before removing it.
Any ideas what I may be doing wrong? Can anyone help or point me to where I can get some support?
FAQ question #1: the test devices didn’t get removed before SmartThings health check linked them in. You need to manually delete the two test devices it created - one test Thermostat and one test Sensor. Look in the “Devices” page in the IDE to find them and delete them. Then you should be able to proceed…
Not to worry, happens about 1/2 the time…
Also - you may have gotten caught in this error situation on SmartThings this morning.:
SmartThings
Issues with Automation Execution
Incident resolved
The issues with failed automation execution and device history in the mobile apps have been resolved. Users should also no longer see any issues on boarding SmartThings Hubs or other devices in the mobile apps. Please contact us via support.smartthings.com if you have any questions.
Time posted
Apr 26, 15:42 EDT
Components affected
Americas - Hubs, Devices, and Automat…
Americas - Mobile App
View 1 previous incident update
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Thanks for your quick response on this!
I had actually seen both the test thermostat and sensor but didn’t want to delete them in case they were required as part of the install. I have now removed them both and was able to complete the install.