I hate to bother you, but I’m at my wit’s end. SHM Delay Version 2 just suddenly stopped working today. The keypad (Centralite 3400) wouldn’t respond properly. I’d push Away or Nighttime and the PIN, and it wouldn’t execute.
I tried the keypad reboot method of holding the tamper key while replacing a single battery, and that seemed to go as expected, and it may have fixed the problem. I’ll see.
As part of my attempt to fix things, I deleted the SHM Delay profile, and tried to re-create it, and now I can’t. It hangs up at the “Next” screen after entering the real contact monitor to follow and the virtual contact to trigger. Hitting next does nothing. It tries to advance, and doesn’t, so I can’t save the delay profile. I tried reinstalling (but not publishing) the child app to no avail. Attached is a screen shot of my IDE.
Thanks so much for your very useful app and your time,
SHM App stopped working this afternoon. I deleted keypad, app, device handler and reinstalled everything. SmartThings sees the keypad as Lowes Iris Keypad. The motion sensor gives information to the system.
The smartapp and children are installed, with the smartapp SHM Delay published.
When I go into the Smartapp on the phone, I can’t add users. There is no option to make a user and create pin numbers.
Similar behavior for me. I’m using the Centralite/Xfinity 3400 keypad and as ArnB says, Pin Arming does nothing now. The 3 lights just cycle endlessly. If the alarm is triggered, Pin Disarm doesn’t work either. I also deleted everything and reinstalled with no resolution, which I guess is now known. I was able to add users and delay profiles to the app after starting afresh, but of course that did not restore keypad function. If system armed/disarmed via another route, the keypad lights change appropriately (i.e. ModeFix works). It is only keypad input that is broken I think. This kind of thing gives developers a headache. ArnB, I appreciate your great app and hope the fix doesn’t take too long to get the keypad working again.
All, I’m having a bit of an issue here.
Background : my IRIS 3405-L (v2) Keypad started acting funny and then I realized the batteries were dead. I changed out the batteries, but then it wasn’t beeping anymore. I removed and reinstalled it from the network a few times (and I may of smacked it once…) and the beeping started up again! Except it stopped taking all PIN codes. I have both the “new” and “old” Smartthings apps on my phone, so I thought maybe the SHM Delay app stopped working for some reason. I removed and reinstalled that as per the instructions a dozen times… nothing… I then tried the old “User Lock Manager” and “Smart Lock” apps… they didn’t work either… The “new” Smartthings app does have a delay built in, but no keypad functionality, so I can’t use it and get rid of the old app. I tried looking at webCoRE, but I have no clue what the proper commands are for the keypad or how to set PINs in it.
What… do…I… do? Has anyone else been met with a IRIS 3405-L (v2) keypad that suddenly stopped working after changing the batteries? or was this a DTH issue since i updated that the same time as the batteries…
@arnb , Thank you! I didn’t see that post. I changed to your DTH, but even after updating the latest SHM Delay on your repository, I’m still only on v2.2.8 (that’s what it says in the app). It isn’t allowing me to select the Keypad in the Global Settings within SHM Delay.
EDIT # 1: I installed your “internet keypad” DTH. I just noticed that you uploaded a new centralite DTH. just installed that one…
I’m currently using the mitchpond DTH and am trying to follow the instructions for the mandatory upgrade. The app updated fine, but the only thing I see when I choose your repo to update from in my device handlers is internet-keypad.groovy. Do I need to remove the mitchpond DTH first? Thanks.