@RBoy I have a schlage lock that is already connected to ST and I want to use your DTH and Smart App. The instructions in your smart app say:
“CLEAR CODES IMPORTANT NOTE: Please reset your lock before installing this SmartApp and follow this “Clear Codes” procedure the first time you use the SmartApp or when you install a new lock (if you see the SmartApp stuck in a loop programming codes, run this procedure to fix it):”
What does “reset your lock” mean? Do I have to unlink the lock from ST first before installing? I figure after I install the DTH I just make sure the device is using the new DTH and then install Smart App. But that reset your lock thing is confusing me.
RBoy
(www.rboyapps.com - Making SmartThings Easy!)
1349
Good question, some locks support a reset procedure, it is not excluding
and re pairing. Check your manual to see if it does.
If does not, don’t worry about it, follow the rest of the Clear Codes
procedure; those steps are more important as that gives the lock and device
handler a clean slate to start.
Thanks ofr the quick response. Another quick question. I have a Schlage lock with the alarm. I want to use your “Lock Multi User Management with Unlock Notifications, Advanced Scheduling and Automatic Lock/Unlock” Smart App and it recommends using the “Universal Enhanced Z-Wave Lock” DH.
But your other Smart App “Schlage Lock Alarm Mode and Sensitivity Change and Monitor” which I also want to use requires “Schlage Z-Wave Lock with Alarm”.
Which DH should I use if I want to use both Smart Apps?
RBoy
(www.rboyapps.com - Making SmartThings Easy!)
1351
They both point to the same DH, “Universal Enhanced Z-Wave Lock DH” - it’s Universal for all purposes
RBoy
(www.rboyapps.com - Making SmartThings Easy!)
1352
On popular request:
Door Lock Code Multi User Management with Notifications and Actions - Version 05.09.00
Added two new user programming options, Mode based users and Presence based users. You can now define which users will be activated in which Modes and which Users will be activated when people arrive/leave
Simplified the User Interface
Safety check, notify user if hardware AutoLock is enabled when trying to use SmartApp AutoRelock and AutoUnlock features
This reminds me. I don’t seem to be able to get a third access code assigned to my lock. It’s a Kwikset lock. If I look at events, I see a ‘codeReport’ for user 1 and 2, but nothing for user 3.
RBoy
(www.rboyapps.com - Making SmartThings Easy!)
1354
This indicates that commands are being lost. (there is no difference between any number of codes, more codes = more load on z -wave network). Make sure you lock is no further than 15-20ft from the nearest Z-Wave repeater (one hub sometimes isn’t enough to create a strong Z-Wave mesh and you need atleast one Z-Wave repeater between the hub and the lock).
The Smart App will detect lost network commands and retry the commands (unless you’ve disabled that option in the SmartApp) but in the long run it’s better to have a Z-Wave repeater, just makes for a better experience and mesh (not to mention battery life).
Is there a way to program 6 pin or 8 pin codes. I am only able to do 4 pin codes.
RBoy
(www.rboyapps.com - Making SmartThings Easy!)
1356
That depends on your lock, the app doesn’t restrict the pin length unless the lock tells it otherwise. I’m assuming you’re using a Schlage lock and you need to program the pin length on the lock. Some locks like the FE599 have fixed length of 4 digits while others like the BE469 can be programmed to accept between 4 and 8 digits. Refer to your lock manual.
@flyize I had the same exact issue, @RBoy told me the same thing… and my reply was similar to yours… I had to bite my tongue and buy real repeaters to see if it was true… lo and behold, I never had issues again!
@RBoy I just checked the Live Logging, and I’m actually seeing this:
8:34:31 AM: debug Requesting Front Door Lock to add permanent code Steveggggg to user 3, code: 557755
8:34:31 AM: debug Invalid Input: Unable to set code 3 to 557755
Hi @flyize, I’m Maddie and I lead support for RBoy Apps. This message doesn’t seem to be coming from the latest SmartApp or the Device Handler code. Can you check if you’re on the latest version of the code? Drop us an eMail along with the complete logs and I’ll be happy to help you figure it out.
This SmartApp is currently designed to work with the the official handler from SmartThings. As you can see the above handler is under development and we are in communication with SmartThings on it (and other new upcoming handlers). Once they officially release it we will release an update to the SmartApp to be compatible with the new official Handlers.
Current the SmartApp works with the following Handlers:
@jhamstead ZigBee handler (pending an official release from SmartThings for a ZigBee handler)
Meanwhile for your ZigBee issue I would recommend going back to @jhamstead ZigBee handler. I assume it was working until recently so something might have changed. There are a few things you can try:
One of the existing codes are conflicting with the lock. Locks have code limitations, for e.g. Some locks do not accept codes who’s first four or six digits match the master code or programming code. Similarly No two codes can be the same, sometimes the hash values of the code conflict causing the lock to reject the code. I would suggest try a different set of codes if one or two particular codes are giving trouble.
Do a clean setup, maybe something went wrong with the database or association. Exclude the lock, reset it, reboot the hub, repair it and run the clear codes procedure listed on our website for a fresh start.
I’m in contact with him and just sent him over some additional logs this morning. The problem is that he doesn’t have a Kwikset lock to test with, and I need to be able to add more codes.
In the meantime, it seems to work with the ST DH. Other than it’s clearly under pretty heavy development, is there any reason I shouldn’t use it?
I would like my front door lock to control my Ecobee thermostat.
For example:
Door unlocked -> Ecobee changed to “Home” mode
Door locked from keypad -> Ecobee changed to “Away” mode
is there a way to do that?
I kept playing with the settings yesterday, without luck.
I am able to use the Rboy app to change the Thermostat temperature. However what I would really want is to change the Thermostat mode (Home/Away/Sleep) while leaving the temperature as it was programmed