[OBSOLETE] Lock User Management (LUM)

Hi there. I’ve responded to your email, it looks like you were using an incompatible device handler with your lock. If you have any questions feel free to email us.

@uber2k the activity logs can seem in the SmartThings app notifications/messages page.
If you’re using Rental Lock Automater (RLA) it has dedicated page to review the user activity. You can more details on this page.

A quick note folks who’re switching from other lock management apps. Please check that you uninstall all third party custom device handlers from the IDE/lock before installing LUM or RLA.
LUM and RLA work with the stock SmartThings lock device handlers “Z-Wave Lock”, “ZigBee Lock” and our “Enhanced Universal Z-Wave Lock” device handler.
NOTE that “Z-Wave Lock with Codes” is not a compatible device handler.

If ever in doubt, just delete all custom device handlers, exclude and re-pair your lock and SmartThings will automatically pick the correct device handler for your lock.