# \[OBSOLETE\] Lock User Management (LUM)

**URL:** <https://community.smartthings.com/t/obsolete-lock-user-management-lum/7043>\
**Category:** Community Created SmartApps\
**Tags:** smartapp\_security, smartapp\_locks, project\_locks, rboyapps, lum\
**Created:** [November 17, 2014, 4:05pm UTC](https://community.smartthings.com/t/obsolete-lock-user-management-lum/7043 "2014-11-17T16:05:13Z")\
**Posts on this page:** 1\
**Showing post:** 1128

<div class="post-metadata">

**Author:** ![RBoy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/rboy/32/62677_2.png) [@RBoy](https://community.smartthings.com/u/RBoy)\
**Post date:** [April 25, 2017, 12:53pm UTC](https://community.smartthings.com/t/obsolete-lock-user-management-lum/7043/1128 "2017-04-25T12:53:57Z")

</div>

> [@ritchierich](#):
>
> Unknown device with MSR null

That’s the issue, your lock isn’t reporting the MSR (so the DH can’t identify the features). Folks are noticing the issue after the recent firmware upgrade. The solution is to bring your lock closer to the hub and pair it again or click on refresh.

You should also report the null MSR issue here to @nastevens:

> [@Hub Firmware Release Notes - 17.12/17.13/17.14](https://community.smartthings.com/t/hub-firmware-release-notes-17-12/83722/369):
>
> Doesn’t make a difference, but leaving it for 24 hours make the MSR pop up correctly No one reported this issue until this week, suddenly I saw two reports. Coincidence?

> [@ritchierich](#):
>
> BE468 shows audio options even though it doesn’t have the alarm feature

That is correct, the 468 does support enabling/disabling audio beeps (different feature from alarms)

The lock feature conversation is probably more appropriate on this thread:

> [@\[EDGE\] Universal Enhanced Z-Wave Lock Driver for Schlage, Yale, Kwikset, IDLock, Popp, Danalock, August Pro, Keywe, Philia, Samsung](https://community.smartthings.com/t/release-universal-enhanced-z-wave-lock-schlage-lock-yale-lock-kwikset-lock-idlock-and-danalock-device-handler-with-alarm-control-notification-rfid-door-sensor-and-advanced-features/6241/):
>
> A “future proof” [Universal Enhanced Z-Wave Lock](http://smartthings.rboyapps.com) driver This driver is enhanced to fix bugs in the stock ST ZWave Lock driver, include patches for bugs in lock firmwares and bring out additional features for Schalge, Yale, Kwikset, IDLock, Popp, Samsung, Delaney, August Pro, Danalock, KeyWe, Philia, Vivint, Locstar etc zwave locks (see below for a full list of models and features). This works with all ZWave locks and newer ZWave Plus locks (see below for a list of locks tested). It discovers/learns the lock features and automatically configures them. If a feature is not supported by the lock it will not show up or say Unsupported. You need SmartThings [Smart Lock Guest Access](https://aeotec.freshdesk.com/support/solutions/articles/6000253367-smartthings-life-smart-lock-guest-access) (SLGA), [Advanced Web UI](https://my.smartthings.com/advanced/devices) or a SmartApp like [Lock User Management (LUM)](https://community.smartthings.com/t/release-lock-user-management-door-lock-code-manager-create-delete-and-schedule-codes-with-automatic-lock-unlock-custom-user-actions-and-shm-adt-integration-lum/7043), [Rental Lock Automater (RLA)](https://community.smartthings.com/t/release-rental-lock-automater-automate-user-guest-codes-schedules-and-actions-with-airbnb-homeaway-vrbo-tripadvisor-and-booking-com-for-multiple-properties/124785) to program user …

---

_[View the full topic](https://community.smartthings.com/t/obsolete-lock-user-management-lum/7043)._