RBoy
(www.rboyapps.com - Making SmartThings Easy!)
975
Open IDE Live Logging and take a look at the communication between the hub and the camera when you click on a button. If there’s a username/password or permission problem it will show up in the response from the camera. If you don’t see any response from the camera (light BLUE INFO messages, NOT dark blue Debug messages) either the ST/Camera configuration is incorrect or your hub cannot reach the camera (that’s a networking issue, firewalls, routes, subnets etc).