Is anyone else having issues with Alexa, IFTTT, SmartTiles, LIFX, Sharptools?
it seems all my stuff is broken as all my Tokens have become invalid and i am unable to re-authorize or indeed either delete and start again. everything broke about an hour and a half ago
SmartThings has stopped working for me this morning and I can’t log into the app.
IDE online is giving me internal server errors too
Error 500: Internal Server Error URI /hub/show/e4c964f4-03ab-4ae8-946c-735263105919 Reference Id 3a031e56-d84d-43f9-9a01-d388202de3a5 Date Tue May 03 09:17:53 UTC 2016
yup same here, don’t mind them having an outage if they are undertaking work…but they really need to announce it ahead of time. status.smarthings.com is still showing operational even though they must be getting tickets now… i’ve raised a ticket, suggest everyone else does the same as it seems support works on trends rather than individual issues
@Silverpawn anything app that requires oAuth is broken. all my zwave and zigbee automations are working correctly.
the issue is that any cloud based stuff is dead, gets error 500 or invalid token. so cant actuate anything, if stuff is already on, it wont turn off and vice versa.
@slagle@jody.albritton@alex any chance of us getting some root cause analysis on this? i.e what triggered it? and what can be done as a preventative measure to prevent it happening again?
I’m sat at home and as far as I can tell nothing random seems to be happening certainly not with Switches and lighting which would at least be obvious.
Also though most of us are locked out of our Android/iOs App from what I can read at least that’s what I’m seeing so the issues could be wider the OAuth integrations. I’ve been locked out for the past 20mins
The status still shows green on support. hopefully we’ll get an update soon.
Don’t think the welcome code will be needed? As you can use your login details once the system is sorted? As I say, my login to the IDE shows that he device is still there under my account and still pings.
Surely re-using the welcome code may cause further issues? Just abort the welcome code screen and it takes you back to the welcome code / sign in options…