SmartThings Community

OAuth integration request unacceptable delays

Has anyone managed to get themselves enabled for OAuth integration recently?

I put a request in two months ago and other than an initial acknowledgement I’ve heard nothing back.

A support request I put in asking for progress over a month ago took two weeks to get a response that basically said “Normally it’s very fast but at the moment there’s a backlog”.

Clearly I’m not looking to jump that queue but two months does seem a very long time to wait without even a progress update. (e.g. there are 10,000 requests in the queue, you are number 9998, sort of thing)

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