Nvidia shield Smartthings USB hub and Sylvania smart+ br30 rgbw 'tile missing' not working issues

Nvidia shield Smartthings USB hub and Sylvania smart+ br30 rgbw ‘tile missing’ not working issues.

Hi all, just purchased the USB for my Nvidia shield and I have bulbs from Osram and sengled that work fine on the smarthings app from a connection and control.

The above Sylvania which is listed as compatible however appear on ‘add things’ as a ‘thing’ device and when I paid it, it appears on the app as ‘tile missing’ where I cannot do anything.

When I log onto the website account, I can delete the item, and also the whole make, model, and spec of the bulb shows up.

Why does it not work like the other bulbs in the smarthings s app on Android on Samsung s8+?

I wanted spotlights in br30 format as well as my a19’s.

If this model does not work, can anoyone suggest br30 colour light that does?

Thanks

Dan did you ever get these bulbs working…I am having the same problem…

I face the same issue “Tiles Missing” Error
I have JIAWEN RGB Bulb trying to connect it to smartthings hub
Via Classic app it shows as “Tiles Missing”
Via the Latest smartthings App and IDE Interface it shows as thing.
Please help!!