# Not Philips Hue BUT ST have crippled my Outdoor sensor - ANSWER, it was out of range!

**URL:** <https://community.smartthings.com/t/not-philips-hue-but-st-have-crippled-my-outdoor-sensor-answer-it-was-out-of-range/225266>\
**Category:** Connected Things\
**Tags:** hue\
**Created:** [April 27, 2021, 6:03pm UTC](https://community.smartthings.com/t/not-philips-hue-but-st-have-crippled-my-outdoor-sensor-answer-it-was-out-of-range/225266 "2021-04-27T18:03:08Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![JDRoberts](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jdroberts/32/56577_2.png) [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\
**Post date:** [April 27, 2021, 6:10pm UTC](https://community.smartthings.com/t/not-philips-hue-but-st-have-crippled-my-outdoor-sensor-answer-it-was-out-of-range/225266/2 "2021-04-27T18:10:05Z")

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I’m sure that’s very frustrating. 😡 Based just on reports in this forum, I don’t think it’s a Phillips hue issue. There are many many reports of different Zigbee devices from different brands, even smartthings brand, going off-line. And there hasn’t been any change in the behavior of the Phillips hue sensors with other Zigbee coordinators, including an Amazon echo device with a zigbee hub inside. 🤔

Smartthings has made multiple changes both to how their hubs handle Zigbee and to the cloud just in the last six weeks. So my guess is it’s most likely to be one of those things, again, you’ll see a lot of posts about Zigbee devices of other brands going offline in the forum.

> [@Xiaomi Devices dropping offline](https://community.smartthings.com/t/xiaomi-devices-dropping-offline/189824/17):
>
> Indeed @johnconstantelo I encounter issues with the Xiaomi Mijia Motion sensor (even if it worked correctly in the past year). I can try an Aqara one as well (it is so cheap that there is no reason why not to try it stuck_out_tongue ). Should I expect those to work better? I really want to stick to Xiaomi(or Aqara which is basically the same) motion sensors as they are the only ones that can be ‘hacked’ to do this: [Making Xiaomi Motion Sensor a Super Motion Sensor](https://community.smartthings.com/t/making-xiaomi-motion-sensor-a-super-motion-sensor/139806) Home automation has evolved so much lately, to the extent that it is outrageous to keep waiting for a ‘next-gen’ sensor for 1-2 minutes until it decides it sees no more motion stuck_out_tongue .

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_[View the full topic](https://community.smartthings.com/t/not-philips-hue-but-st-have-crippled-my-outdoor-sensor-answer-it-was-out-of-range/225266)._
