# No SMS alert from Hub - Issues

**URL:** <https://community.smartthings.com/t/no-sms-alert-from-hub-issues/127851>\
**Category:** General Discussion\
**Tags:** hub\
**Created:** [June 4, 2018, 10:19am UTC](https://community.smartthings.com/t/no-sms-alert-from-hub-issues/127851 "2018-06-04T10:19:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Unknownpanic](https://avatars.discourse-cdn.com/v4/letter/u/ea666f/32.png) [@Unknownpanic](https://community.smartthings.com/u/Unknownpanic)\
**Post date:** [June 4, 2018, 10:19am UTC](https://community.smartthings.com/t/no-sms-alert-from-hub-issues/127851/1 "2018-06-04T10:19:24Z")

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Hi,

Anyone from the UK (or anyone else) no longer getting the SMS notifications?  
Push messages work fine just no texts coming in.  
I’m guessing it’s something at Samsungs end as i haven’t changed any settings recently and they used to work fine.

I have a loud annoying alarm set as my text alert from my hub so i know its urgent if someone breaks in/house fire etc. Without this alert i might miss something important.

Anyone know anything regarding any changes or issues at Samsung that might be affecting this?

Cheers

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**Author:** ![lmosenko](https://avatars.discourse-cdn.com/v4/letter/l/a698b9/32.png) [@lmosenko](https://community.smartthings.com/u/lmosenko)\
**Post date:** [June 5, 2018, 2:16pm UTC](https://community.smartthings.com/t/no-sms-alert-from-hub-issues/127851/2 "2018-06-05T14:16:27Z")

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Please open a ticket with Samsung SmartThings support ASAP.