I have never upgraded the firmware on my Aeon HEM v1’s ( I have two of them, and both work fine.)
The HEM seems to only send data when there is a change detected in the power being monitored. If you can, try plugging a lamp or hair-dryer into your ‘split jumper cable’ so you can turn a device on and off. This should cause values to be sent.
I use my HEM to monitor my washer and dryer using this DTH (a slight tweak of Mike Maxwell’s)