No push notifications

A few days after upgrading to iOS App 2.0, my husband and I stop receiving push notifications. I’ve uninstalled, reinstalled, logged in/out, checked my notification permissions, turned off/on in the app. And nothing! I put in a support ticket, but nothing yet.

Sadly, I did not get a notification that I left my garage open overnight last weekend and my bike was stolen :frowning:

Any ideas would be great!

You might want to log into the IDE and watch the live logging while something happens that should initiate a push notification. The log entry might give you a clue or you can post it here for someone else to take a look at.

If both you and your husband have ST installed and both haven’t been getting push notifications, I would think that represents something in the ST system rather than locally on your phone, but beyond that, I’m not sure.

Sorry about your bike!