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I get this error when using the Smartlock Guest access app. My lock is visible in the SmartThings app and I can lock and unlock it. Any suggestions

What device handler is assigned to the lock? Which brand/model lock?

It’s a Schlage smart deadbolt model BE469ZP

I’m using SmartThings

SmartThings has dropped programming support for this lock model because of a bug in the lock firmware.

If you want to program the lock through SmartThings try this device handler which has a fix/workaround for the firmware bug (and also adds more features for this lock). You can find more details about it here:

The article is confusing to me. What is the name of the device handler and where can I get it? App Store?

Where can I purchase this device handler?

On Monday, October 26, 2020, 1:37 PM, RBoy Apps SmartThings ca


RBoy Apps SmartThings

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