I recently set up my SmartThings system and have found the product overall to be really shaky. I’m only using devices that are on the compatible devices list. So far, I have:
- two 3-way Jasco switches
- two standalone Jasco switches
- two multi sensors
- one motion sensor
- one appliance module
Overall, the system is really unstable. The appliance sensor won’t pair – it freezes up the system and the only way I can recover is to unplug the hub and plug it back in.
The 3-way switches work…some of the time. Then other times they refuse to turn off.
Sometimes, the switches work when I access them through Things, but if I try to control them via Dashboard, it doesn’t do anything.
Yes, I’ve contacted support and they’re trying to help me. I guess my question is: am I doing something obviously wrong? This feels like beta quality stuff at best. I’m really hoping I’m doing something wrong, but the system seems pretty idiot proof, so I can’t imagine what it is.