I have a gen 2 water leak sensor attached. Added it last night. No issues and tested the wet/dry functionality just fine.
Just rebooted the hub and repaired. No change. I switched the network cable going to the hub. We also have 2 routers. Ive tried switching to the other router. No change.
And I get what you mean about the frustration, I really do. My issue is that ST support keeps shoving the v2 hub down my throat with minimal support for issues. In the end I either move on or get it working through fiddling around. What is interesting is speaking of Iris I helped my brother set his up - using the Iris hub. Iāll be damed if everything didnāt work without a hitch from the beginning.
Thatās good to know. Like I said, please let support know - especially the fact that their own sensor wouldnāt work. If they keep insisting that v2 will fix your issues, then insist back that you deserve a free v2 replacement since thatās what is being recommended to fix your problems
As mentioned above, several people have experienced motion sensors getting stuck on motion. I have this happen a lot, and have an open ticket with support on this issue. In fact, I had one stuck yesterday, and another one stuck this morning. Both were the older PEQ sensors once sold by Best Buy.
When I first migrated from hub v1 to v2, it was painful; and then I had my v2 hub die and had to do it again a few months later. That was brutal because I had a ton more devices, and many, many, needed more time than it should to get working again. I follow some of the Iris forums, and they do have their issues as well.
V2 hub doesnāt seem like it would be any less of an issue since Iām having the exact problem with it. I feel like the tab holding the battery is going to break off with how many times Iāve removed and reinserted the battery. Iāve tried all the same things: holding the reset button while removing and reinserting. Removing, waiting 60 seconds, holding the button and reinserting, pretty much every combination I could think of.
