Just want to share my last experience… I had a lot of issues with a small number of devices (10) since I bought ST, here are some of them:
- SmartSense Multi Sensor disconnecting every week, dead batteries every ~60 days
- GE Link Bulbs turning on and off randomly, and sometimes turning unresponsive
- Kwikset 910 Z-Wave lock, having to repair every ~5 days, dead batteries every ~2 weeks
- Device health…
Tried a lot of things, like repairing Z-Wave, disconnecting the Hub for more than 20 minutes, until I decided to start from scratch, I unpaired all the devices, deleted my location and created a new one.
Since then, (3 months) everything is working perfect! Not a single issue since then.