I have found several forum topics discussing on connecting and re-connecting a Schlage lock but they all talk about doing an Exclusion such as at this link:
Schlage Lock topic
They talk about going into the hub and choosing a Z-ware exclude option, but the app on my Android device doesn’t have that option. I realize that the content at that link is old, but I haven’t been able to find a “up to date” version of how to deal with my problem.
I installed the new hub, connected to the lock, and it worked for a few days and now it won’t connect with the app on my phone although if I go to the online link here and check devices, it says the lock is connected.
Sorry for my newbieness.