New App geofencing unreliable

[jkp]

There are many other experiencing issues with presence…

New App - Automation based on presence BROKEN

Okay, converted last week to the new app and I can’t get one of my automations to work like it did in the classic app. Now there are scenes and automations, but this is what I had working previously and can’t get working correctly now. We have an “I’m Back” Automation that I want to Fire an action when someone comes home. The new automation is using two phones as presence sensors and what I want is when someone comes home, it triggers the I’m Back scene, sends an I’m Home notification, and change the mode to disarmed. I think in the classic app this was just a routine. Now though in the new app, it will go off when someone leaves. I have tried all the presence settings as for some reason are confusing to me. How can I get this to work? Just trigger an automation when someone comes home,…

Phone as presence sensor not triggering automations in new app

I just migrated to the new app a few days ago, and since I have, neither my iPhone (wife’s phone) nor my Galaxy S10 (mine) are properly triggering automations. When I look in the IDE, I see both devices, and they are properly reporting activity. And I have an Automation configured to recognize either of them and trigger a scene. But it’s not working. Any ideas? [Screenshot_20200805-153056_SmartThings]