I suggest you check with Fibaro support and see what they say about compatibility of that model device with a US smartthings hub.
Looking at your picture, your IDE shows 9 devices, all Zigbee, and 2 of the 9 OFFLINE on the top.
It doesnât show that you have paired any Z-wave device.
Here IDE showing a Fibaro single switch, for example.
It uses the standard dth from SmartThings, âFibaro Single Switch 2 ZW5â.
Darn, apparently something went wrong with my posts. I deleted the one with the summary and yes it contained the wrong pictuređ.
I can connect it again and update with the correct one.
After loading any of the 3 device handlers I found the relay added without any problem.
If it connects with z-wave it should be usable as well I guess.
Guess Iâll have to check with the supplier.
Ok, here are the correct pictures.
I just forwarded the question to Fibaro support.
@Ronny, that network device ID doesnât look like a Z-wave one. The data field shouldnât be empty and you should have a raw description of the device too.
Have you added it from the ide only? Or did you pair it through the app and device?
Do you know that Z-wave behaves completely differently than ZigBee? I mean, you need to join and leave the z-wave network with a z-wave device if you and to add and remove it. And that all happens from the app and the deviceâs pairing process.
@Ronny, from the manual:
Adding/removing the device
Adding (Inclusion) - Z-Wave device learning mode, allowing to add
the device to existing Z-Wave network.
To add the device to the Z-Wave network:
- Place the Dimmer 2 within the direct range of your Z-Wave
controller. - Identify switch no. 1 (turns the light on) or the B-button (located
on the deviceâs housing). - Set the main controller in (security/non-security) add mode (see
the controllerâs manual). - Quickly, three times press switch no. 1 or the B-button.
- Wait for the adding process to end.
- Successful adding will be confirmed by the Z-Wave controllerâs
message.
Removing (Exclusion) - Z-Wave device learning mode, allowing to
remove the device from existing Z-Wave network.
To remove the device from the Z-Wave network:
- Place the Dimmer 2 within the direct range of your Z-Wave
controller. - Identify switch no. 1 (turns the light on) or the B-button (located
on the deviceâs housing). - Set the main controller in remove mode (see the controllerâs
manual). - Quickly, three times press switch no. 1 or the B-button.
- Wait for the removing process to end.
- Successful removing will be confirmed by the Z-Wave controllerâs
message. - Dimmer 2 will start the calibration process (see âCalibrationâ on
page 15).
Sorry, it is from the manual of the FGD-212, but after checking the FGS-212 has almost the same instructions, but different wording.
Anyhow, use the B-button to pair it. If it doesnât pair, the do an exclusion first on the device, then try the inclusion again.
But as @JDRoberts told, these devices are not multi frequency devices. EU is EU, US is US. No mix and match.
I still donât understand, were you able to connect the ENERWAVE Z-Wave Plus Dual Relay or not? I also want to buy this, but there is no relay in the list of compatible devices, but is there only a switch (of the American type) that you connected using the standard method or did you still install the device handler and write the program code? the fact is that all these device handlers do not work, I tried a lot of them. They need to additionally configure a tunnel in the local network of the TCPIP tunnel (for example, based on the RASPERY)