# My Top issues with v2 - READ because missing features, you are going backwards

**URL:** <https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835>\
**Category:** General Discussion\
**Created:** [September 17, 2015, 12:14am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835 "2015-09-17T00:14:24Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![jody.albritton](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jody.albritton/32/220661_2.png) [@jody.albritton](https://community.smartthings.com/u/jody.albritton)\
**Post date:** [September 18, 2015, 2:35am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/21 "2015-09-18T02:35:21Z")

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> [@tgauchat](#):
>
> Conspiracy mode on:

Can we please turn conspiracy mode off?

> [@tgauchat](#):
>
> SmartThings faced liability risk.

If you own a modern garage door with a remote, it should have a safety beam to keep it from closing when there are obstructions. Controlling the garage door from an app won’t override its safety features.

I have not seen anything from SmartThings about garage doors. There are lot’s of things being retooled to fit better with the new app design.

> [@tgauchat](#):
>
> Again… It’s just speculation.

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**Author:** ![keithcroshaw](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/keithcroshaw/32/79738_2.png) [@keithcroshaw](https://community.smartthings.com/u/keithcroshaw)\
**Post date:** [September 18, 2015, 2:49am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/22 "2015-09-18T02:49:35Z")

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For anybody interested in bringing 433 mhz devices into ST take a look into my project found here:

> [@RC-Switch 315/433mhz Outlet Bridge](https://community.smartthings.com/t/rc-switch-315-433mhz-outlet-bridge/20445):
>
> I finally got around to posting my project on [Hackster.io](http://Hackster.io) as I wanted to and as @mager requested . I know @ogiewon posted his version, but I wanted to post my code incase anybody else is having problems with the confusing Arduino library setup, I wish the IDE were a little easier to use… At any rate, thanks again to @ogiewon for making this possible and here is the link. Feel free to ask any questions! [http://imgur.com/MPdvy1Z](http://imgur.com/MPdvy1Z)

No guarantees any devices are supported by the RC-Switch arduino library. That’s always step 1 before investing in the ST shield.

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**Author:** ![tgauchat](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/tgauchat/32/49516_2.png) [@tgauchat](https://community.smartthings.com/u/tgauchat)\
**Post date:** [September 18, 2015, 3:46am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/23 "2015-09-18T03:46:46Z")

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> [@andy](#):
>
> to best explain the bad taste left in my mouth by ST’s making what I see as a really bad customer service decision. Be upfront and honest with your clients, why should I trust your products in my house if you can’t let me know about something simple like this?

Then you’d better have lots of mouthwash around in you’re sticking with SmartThings. They removed a whole lot more than Garage door functionality in the new app (Things Tile View, …) and they’ve made many such changes in the past. They’re an abusive spouse, perhaps. But we’re welcome to divorce.

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**Author:** ![lmosenko](https://avatars.discourse-cdn.com/v4/letter/l/a698b9/32.png) [@lmosenko](https://community.smartthings.com/u/lmosenko)\
**Post date:** [September 18, 2015, 7:28pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/24 "2015-09-18T19:28:18Z")

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> [@tgauchat](#):
>
> to best explain the bad taste left in my mouth by ST’s making what I see as a really bad customer service decision. Be upfront and honest with your clients, why should I trust your products in my house if you can’t let me know about something simple like this?
> 
> Then you’d better have lots of mouthwash around in you’re sticking with SmartThings. They removed a whole lot more than Garage door functionality in the new app (Things Tile View, …) and they’ve made many such changes in the past. They’re an abusive spouse, perhaps. But we’re welcome to divorce.

They also removed the Linear relay used for Garage Door integration I wrote documentation for :

> [@Garage Door / Gate Automation with LINEAR Relay (ST V.2 app Updated)](https://community.smartthings.com/t/garage-door-automation-with-linear-relay/5975):
>
> Here is my Recipe for a Z-Wave ST Secured and Automated Garage Door: Items needed: GE Z-Wave Fluorescent Light & Appliance Module 45603 LINEAR FS20Z-1 Z-Wave 20-Amp Fixture Mount Control SmartSense Multi sensor Shielded computer cable (strip the 3-wires) Old fashion garage door clicker which you already have! Solder and Soldering Iron. ST app on your phone. Instructions: Strip one end of the computer power cable (the end which is not used to connect to the wall). a. Wight/Black/Green Connect Wight/Black/Green wires from the LINEAR FS20Z-1 device to the striped wire ends on the power cable. Solder the connected wires from Step 2 together with the soldering iron. Connect and solder the 2 blew wires to the circuit board of the clicker connection of the button. Use wire nuts or electric…

Very disappointed with ST. But I am still going to go out on limb and give them some slack. Hopefully, they will come out with something better soon.

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**Author:** ![myfly325](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@myfly325](https://community.smartthings.com/u/myfly325)\
**Post date:** [September 19, 2015, 3:24pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/25 "2015-09-19T15:24:15Z")

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I agree. I want to hear from SmartThings on this. This was the VERY FIRST application I bought ST to implement, and I’m one of the superspeciallotsofdevices people they reached out to and offered premium support for the v2 transition. My v2 hasn’t arrived, and now I’m not sure it’s coming out of the box.

I’ve got a whole lot better chance of getting electrocuted installing or troubleshooting one of the gazillion AC-powered zwave switches that exist out there than I do of errantly closing the garage door on someone and actually hurting them. My garage door, like virtually everyone else’s at this point, has multiple safeguards.

If this is marketing, for the sake of a partner, shame on them.

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**Author:** ![tgauchat](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/tgauchat/32/49516_2.png) [@tgauchat](https://community.smartthings.com/u/tgauchat)\
**Post date:** [September 19, 2015, 6:58pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/26 "2015-09-19T18:58:56Z")

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> [@myfly325](#):
>
> I want to hear from SmartThings on this.

Email: [Support@SmartThings.com](mailto:Support@SmartThings.com)

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**Author:** ![emmaus33](https://avatars.discourse-cdn.com/v4/letter/e/8e7dd6/32.png) [@emmaus33](https://community.smartthings.com/u/emmaus33)\
**Post date:** [September 19, 2015, 8:50pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/27 "2015-09-19T20:50:28Z")

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My frustration is that after migrating to v2 I can’t add my two teenagers as users. What’s the point of creating a connected house with home/away actions if I can’t add others living in the house? I’ve emailed their support and was told they knew about it. When I asked about an eta…no response.

Annoyed

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**Author:** ![keithsobolewski](https://avatars.discourse-cdn.com/v4/letter/k/ba8739/32.png) [@keithsobolewski](https://community.smartthings.com/u/keithsobolewski)\
**Post date:** [September 19, 2015, 11:31pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/28 "2015-09-19T23:31:08Z")

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1. Alert me if a door is open or opened between specific times of day. aka: My garage was left open or opened at night.

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**Author:** ![JDRoberts](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jdroberts/32/56577_2.png) [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\
**Post date:** [September 19, 2015, 11:52pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/29 "2015-09-19T23:52:39Z")

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> [@keithsobolewski](#):
>
> 1. Alert me if a door is open or opened between specific times of day. aka: My garage was left open or opened at night.

If it shows up on the sensor list, you can do this as a custom alert in smart home monitor. I have mine set to notify me if a closet door is left open for two minutes. And you can restrict it to specific times or modes. Or is this part of the garage door problem?

 ![](https://global.discourse-cdn.com/smartthings/original/3X/6/3/630491747d83c054820cea010b831aa91659cd3e.jpg)

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**Author:** ![keithsobolewski](https://avatars.discourse-cdn.com/v4/letter/k/ba8739/32.png) [@keithsobolewski](https://community.smartthings.com/u/keithsobolewski)\
**Post date:** [September 20, 2015, 12:09am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/30 "2015-09-20T00:09:40Z")

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I am using a standard SmarthThings Tilt sensor. The issue is there is no alerts now in the new app for new version 2.0 hub. In the Custom Home security I can only alert if door is opened. aka: A Verb. I want if open or Opened? aka: its ok if the door is open, but once 10pm hits I want to know if the door is open and if anybody opens it later in the night.

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**Author:** ![keithsobolewski](https://avatars.discourse-cdn.com/v4/letter/k/ba8739/32.png) [@keithsobolewski](https://community.smartthings.com/u/keithsobolewski)\
**Post date:** [September 20, 2015, 12:10am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/31 "2015-09-20T00:10:49Z")

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Another that is missing.

1. I want to turn off my outside light after x minutes if during the day my kids turn them on.

You don’t know how many times my kids just hit all the switches on the wall when walking out.

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**Author:** ![tgauchat](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/tgauchat/32/49516_2.png) [@tgauchat](https://community.smartthings.com/u/tgauchat)\
**Post date:** [September 20, 2015, 12:16am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/32 "2015-09-20T00:16:10Z")

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> [@keithsobolewski](#):
>
> aka: its ok if the door is open, but once 10pm hits I want to know if the door is open and if anybody opens it later in the night.

That’s a very reasonable use case… And there are plenty of folks here who will offer to write a SmartApp for that for free. And I’ll do it for a fee.

SmartThings strategy is that $99 doesn’t get you everything you need.

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**Author:** ![JDRoberts](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jdroberts/32/56577_2.png) [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\
**Post date:** [September 20, 2015, 12:30am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/33 "2015-09-20T00:30:39Z")

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> [@keithsobolewski](#):
>
> Another that is missing.
> 
> 1. I want to turn off my outside light after x minutes if during the day my kids turn them on.
> 
> You don’t know how many times my kids just hit all the switches on the wall when walking out.

Yeah, a lot of people miss that one. @bravenel wrote a replacement, but it’s definitely annoying that it’s not in Smart Lights.

If it doesn’t have the settings you need, ask in that topic.

> [@Turn off after some minutes](https://community.smartthings.com/t/turn-off-after-some-minutes/22846/):
>
> EDITED: ST has fixed the omission in Smart Lights, and this function is now there. When creating an automation to do this, select your light, turn off, and then scroll to the very bottom of the list of how to trigger it to Power Allowance Exceeded (which is a ridiculous name, but oh well). Smart Lights is missing the function that was available in Lights & Switches V1, to turn off some switches x minutes after they were turned on. I’m sure ST will fix this omission soon. In the meantime, this app will do that function:

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**Author:** ![ehoffman73](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ehoffman73/32/14779_2.png) [@ehoffman73](https://community.smartthings.com/u/ehoffman73)\
**Post date:** [September 20, 2015, 3:02am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/34 "2015-09-20T03:02:07Z")

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> [@myfly325](#):
>
> I agree. I want to hear from SmartThings on this. This was the VERY FIRST application I bought ST to implement, and I’m one of the superspeciallotsofdevices people they reached out to and offered premium support for the v2 transition.

Here as well. I have emailed that special email box twice, and been roundly ignored. Staying on v1. Was content here as it was, and if they can’t be bothered to deliver promised support to us in the Century Club then I would hang back.

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**Author:** ![ja3hawk](https://avatars.discourse-cdn.com/v4/letter/j/ba9def/32.png) [@ja3hawk](https://community.smartthings.com/u/ja3hawk)\
**Post date:** [September 20, 2015, 4:54pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/35 "2015-09-20T16:54:40Z")

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So… I use the monoprice tilt sensor just to send me alerts when the door is opened or closed… Or left open for more than 5 minutes after 8pm… Am I not going to be able to do this anymore with the v2 hub?

To top it all off I’m one of the lucky ones with a busted v2 hub that won’t get past the setup screen. Cool…

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**Author:** ![michaelreuter](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@michaelreuter](https://community.smartthings.com/u/michaelreuter)\
**Post date:** [September 20, 2015, 6:22pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/36 "2015-09-20T18:22:47Z")

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If you go to the “account” drop down from the upper right you can add users.

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**Author:** ![tgauchat](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/tgauchat/32/49516_2.png) [@tgauchat](https://community.smartthings.com/u/tgauchat)\
**Post date:** [September 20, 2015, 9:12pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/37 "2015-09-20T21:12:51Z")

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> [@ja3hawk](#):
>
> So… I use the monoprice tilt sensor just to send me alerts when the door is opened or closed… Or left open for more than 5 minutes after 8pm…

SmartApps setup in the mobile App V1 continue to work in V2. If the solution SmartApp is no longer available for new installs, you’re certain to find someone in the Community who has or will write one.

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**Author:** ![georgeh](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@georgeh](https://community.smartthings.com/u/georgeh)\
**Post date:** [September 21, 2015, 2:30am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/38 "2015-09-21T02:30:25Z")

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After reading this, I just cancelled my Amazon pre-order for the V2 Hub.  
I don’t have the patience to deal with workarounds for features I am currently enjoying on the existing Hub - specifically the turn-off after X minutes for lights (in my case, a fan).  
Stupid ST for deprecating features in V2 without listing same. I will reconsider when full (and more) functionality returns.

Hopefully someone in ST marketing monitors these threads.

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**Author:** ![tgauchat](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/tgauchat/32/49516_2.png) [@tgauchat](https://community.smartthings.com/u/tgauchat)\
**Post date:** [September 21, 2015, 5:08am UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/39 "2015-09-21T05:08:02Z")

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> [@georgeh](#):
>
> I don’t have the patience to deal with workarounds for features I am currently enjoying on the existing Hub - specifically the turn-off after X minutes for lights (in my case, a fan).

This is a change in the mobile App, not the Hub.

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**Author:** ![bridaus](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/bridaus/32/94511_2.png) [@bridaus](https://community.smartthings.com/u/bridaus)\
**Post date:** [September 21, 2015, 12:11pm UTC](https://community.smartthings.com/t/my-top-issues-with-v2-read-because-missing-features-you-are-going-backwards/22835/40 "2015-09-21T12:11:29Z")

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I’m pretty sure there is an App to do what you are saying already in there. And if there is one thing that has really made SmartThings awesome, is that if there isn’t (and there is), it would be created in a day or two. This community really fills in the gaps quickly like no other. Good luck.

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