My qled tv is offline in smartthings when using a vpn

[goosetapo (Boaz)]

Is there a way to fix this? My router routes all traffic over vpn, and when i do that, my tv becomes offline. When the tv is on, i can still be online with it, but when the tv is turned “off”, it also goes offline. This does not happen without a vpn…tried 3 different vpn providers and different locations…

If anyone has a solution or has the same experience do let me know!

[h0ckeysk8er (Bruce Pinsky)]

@goosetapo

Is there a way to fix this? My router routes all traffic over vpn, and when i do that, my tv becomes offline. When the tv is on, i can still be online with it, but when the tv is turned “off”, it also goes offline. This does not happen without a vpn…tried 3 different vpn providers and different locations…

If anyone has a solution or has the same experience do let me know!

Likely an issue with not having a consistent IP address for ST cloud to converse with.

Why are you using a VPN at all?

[goosetapo (Boaz)]

The vpn ip is static, not changing. However the ISP address is dynamic.
Using a vpn because several reasons.