# Multiple hub offline instances today - just me?

**URL:** <https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598>\
**Category:** General Discussion\
**Created:** [March 2, 2018, 7:52pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598 "2018-03-02T19:52:50Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![Danabw](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/danabw/32/73986_2.png) [@Danabw](https://community.smartthings.com/u/Danabw)\
**Post date:** [March 2, 2018, 7:52pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/1 "2018-03-02T19:52:50Z")

</div>

I’ve had I think four instances of hub offline this morning - says it’s offline, all devices show red dots, and then a few minutes later it comes back. I’m on na02-useast1.

Anyone else getting this flaky behavior?

Edit: Offline again now, and this time it doesn’t look like it’s coming back. Going to reboot it.

---

<div class="post-metadata">

**Author:** ![hbr](https://avatars.discourse-cdn.com/v4/letter/h/8edcca/32.png) [@hbr](https://community.smartthings.com/u/hbr)\
**Post date:** [March 2, 2018, 7:54pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/2 "2018-03-02T19:54:19Z")

</div>

@Danabw  
Mine went offline this morning and again just now.

Brian

---

<div class="post-metadata">

**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [March 2, 2018, 7:55pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/3 "2018-03-02T19:55:51Z")

</div>

My hub was down for about 5 Minutes a few minutes ago. I also can not access [nest.com](http://nest.com) nor [https://status.smartthings.com](https://status.smartthings.com) and [https://status.aws.amazon.com](https://status.aws.amazon.com)

---

<div class="post-metadata">

**Author:** ![Danabw](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/danabw/32/73986_2.png) [@Danabw](https://community.smartthings.com/u/Danabw)\
**Post date:** [March 2, 2018, 7:57pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/4 "2018-03-02T19:57:51Z")

</div>

OK, Thanks. Glad it isn’t just me. 🙂

Ah - re-read your message…DNS issue?

---

<div class="post-metadata">

**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [March 2, 2018, 7:59pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/5 "2018-03-02T19:59:03Z")

</div>

There is another thread on issues with Alexa. Wondering if it is aws

---

<div class="post-metadata">

**Author:** ![Danabw](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/danabw/32/73986_2.png) [@Danabw](https://community.smartthings.com/u/Danabw)\
**Post date:** [March 2, 2018, 8:00pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/6 "2018-03-02T20:00:52Z")

</div>

Yup, not good for the online world if aws is having problems.

---

<div class="post-metadata">

**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [March 2, 2018, 8:01pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/7 "2018-03-02T20:01:37Z")

</div>

My ST app is still not working

---

<div class="post-metadata">

**Author:** ![Danabw](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/danabw/32/73986_2.png) [@Danabw](https://community.smartthings.com/u/Danabw)\
**Post date:** [March 2, 2018, 8:07pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/8 "2018-03-02T20:07:08Z")

</div>

Some good news, I guess, assuming this is AWS-driven, at least this wasn’t another ST-driven outage! 🙂

---

<div class="post-metadata">

**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [March 2, 2018, 8:13pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/9 "2018-03-02T20:13:56Z")

</div>

AWS status page now loads and it shows everything is normal

---

<div class="post-metadata">

**Author:** ![hbr](https://avatars.discourse-cdn.com/v4/letter/h/8edcca/32.png) [@hbr](https://community.smartthings.com/u/hbr)\
**Post date:** [March 2, 2018, 8:20pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/10 "2018-03-02T20:20:31Z")

</div>

I can’t go into the AWS nor can I enter my PC IDE. The wheel just keeps spinning until I close the tab.

Brian

---

<div class="post-metadata">

**Author:** ![oldcomputerwiz](https://avatars.discourse-cdn.com/v4/letter/o/c77e96/32.png) [@oldcomputerwiz](https://community.smartthings.com/u/oldcomputerwiz)\
**Post date:** [March 2, 2018, 8:27pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/11 "2018-03-02T20:27:27Z")

</div>

I believe I’m on shard 1, with a V1 hub, and I’m offline at the moment.

---

<div class="post-metadata">

**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [March 2, 2018, 8:32pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/12 "2018-03-02T20:32:20Z")

</div>

status page is back…  
[https://status.smartthings.com/](https://status.smartthings.com/)

things are returning now. nest is back and others

---

<div class="post-metadata">

**Author:** ![hbr](https://avatars.discourse-cdn.com/v4/letter/h/8edcca/32.png) [@hbr](https://community.smartthings.com/u/hbr)\
**Post date:** [March 2, 2018, 8:33pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/13 "2018-03-02T20:33:40Z")

</div>

OK, I am back up for now. The Smartthing Status has only said that their support was having intermittent abilities to answer calls, but nothing about the outage.

Brian

---

<div class="post-metadata">

**Author:** ![Manarama](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@Manarama](https://community.smartthings.com/u/Manarama)\
**Post date:** [March 2, 2018, 8:49pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/14 "2018-03-02T20:49:27Z")

</div>

hub off and on all day, on right now, but several devices are showing up as unavailable. restarted hub, still several devices are showing as unavailable, others are fine. alexa cannot access the ones that are unavailable. however, they still work from the app.

---

<div class="post-metadata">

**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [March 2, 2018, 8:54pm UTC](https://community.smartthings.com/t/multiple-hub-offline-instances-today-just-me/120598/15 "2018-03-02T20:54:49Z")

</div>

> **[Alexa muted, Twilio taps out, and Bitbucket kicks the, er, bucket amid AWS data...](https://www.theregister.co.uk/2018/03/02/aws_direct_connect_outage/)**
>
> Ah, the stable and reliable cloud
