MUCH Trouble Excluding, Including a Eaton (Cooper) Switch

I got it new through Walmart. The model number is:

I got this on the ST users FB page, with the following response. Thought you might find it interesting. It seems others have issues with pairing Cooper switches with ST. “At the end of this post someone successfully paired their switch to the ST hub. It looks like just putting the ST hub into exclusion mode and then performing an on/off cycle on the switch.”