Yesterday all working fine till now , motion detectors don’t trigger wall plugs, but all is connected I’m able to turn on/off plug via app , rules are there but for some reason dont trigger !? Why?
Motion working fine coz trigger my hue lights …
only theorizing here since there’s no new release notes on a hub or any platform updates.
I’ve seen both mess with local app execution, i don’t feel like rebooting my hub at the moment, but that may clear this up.
I performed a reboot as well as complete re-setup - same results - actually quite shocked to see this very simple task to fail - it surely cant be more than a simple case expression to be implemented …
Thanks for getting in touch - your ticket went to US support, your message has now made it back across the pond to the UK support team. This issue has just started trending following yesterdays platform update. We are currently investigating it, please bear with me I will update you as soon as I know more.
Great, there was a platform update, that it seems has fixed TTS. would be great for them to announce platform updates and the changes they provide. it didn’t register why a TTS rule fired this morning for the first time.
communication is definitely ST’s weak point. they must feel damned if they do and damned if they don’t, but announcing a platform update is just good manners so we can correlate our issues and attribute them potentially to that. I have spent hours this morning troubleshooting my rules and devices which are failing.